Retail Sales Associate

5 days ago

Pasadena, California, United States Goodwill Southern California Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Associate to join our team at Goodwill Southern California. As a Retail Associate, you will play a critical role in delivering an exceptional customer experience, achieving sales goals, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Provide excellent service to all customers, engage with each customer, and present a friendly and cooperative attitude.
  • Point of Sale (POS) and Cash Handling: Perform accurate POS and cash handling procedures.
  • Goodwill Mission and Values: Communicate our Mission and act in accordance with our values (RISE: Respect, Integrity, Service, and Excellence) to our employees, customers, and donors.
  • Donation Processing: Receive and accurately record donations using technology.
  • Merchandising and Sales Floor Maintenance: Sort, clean, process, price donated goods, following company standards, and maintain the sales floor.
  • Store Maintenance: Maintain a clean and safe environment by following all personal protective equipment policies and procedures.
  • Teamwork and Flexibility: Work flexible shifts, including nights, weekends, holidays, and overtime when needed, and demonstrate a willingness to work with a diverse team.
Requirements
  • Basic English Skills: Ability to read, speak, and write Basic English.
  • Technical Skills: Ability to operate a cash register, personal computer, and other technology necessary to complete assigned activities.
  • Communication Skills: Ability to share Goodwill's purpose with customers or donors and ask for monetary donations.
  • Teamwork and Adaptability: Ability to work with a diverse team and adapt to changing situations.
  • Previous Retail Experience: Some retail and sales experience is helpful.
  • Attendance and Punctuality: Punctual and dependable attendance is required.
  • Goodwill's Values: Understand and adhere to Goodwill's values of Respect, Integrity, Service, and Excellence.

Equal Employment Opportunity: Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Accommodations: If you need assistance with accommodations to interview because of a disability, please notify the Human Resources Department.

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