Shift Leader
3 days ago
As a Shift Leader at Insomnia Cookies, you will be the driving force behind a successful bakery operation. Your leadership skills will be put to the test as you manage a team of cookie enthusiasts, ensuring that every guest has an exceptional experience. You will be responsible for maintaining a clean and safe working environment, prioritizing tasks, and delegating responsibilities to your team members. Your ability to multitask, communicate effectively, and motivate others will be essential in achieving our high standards. If you are a natural leader with a passion for delivering exceptional customer service, we want to hear from you.
**Key Responsibilities:**
* Provide outstanding customer service and quality products to all guests
* Support store leadership by maintaining operations during your shift
* Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning
* Manage cash handling and deposits
* Maintain a safe, clean, working environment
**Requirements:**
* At least 1 year of working experience in a customer service focused role
* Point of Sales systems experience
* Outstanding communication, time management, and people skills
* Ability to lead-by-example and motivate others
* Ability to lift up to 40 lbs.
* Legally eligible to work in the United States
* Must be 18 years or older to be employed
**About Us:**
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Today, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 290 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"
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