CPL Community Outreach Coordinator

2 days ago

New York, New York, United States Research Foundation at City College of New York Full time
Job Title: CPL Community Outreach Specialist

Reporting to the Director of Credit for Prior Learning (CPL) under the Academic Affairs Division and in collaboration with the Adult and Continuing Education Division (ACE), the Community Outreach Specialist plays a pivotal role in connecting students and community members to LaGuardia Community College's (LAGCC) mission.

The Community Outreach Specialist will provide outreach and CPL recruitment support and work collaboratively with Academic Affairs, Enrollment Management, and ACE to ensure that prospective students are aware of the benefits of CPL and are encouraged to apply to LaGuardia.

Key Responsibilities:
  • Assist with developing LAGCC's CPL outreach and recruitment strategy.
  • Actively recruit from ACE to credit pipelines, Adult Basic Skills, and CLIP, CUNY Start by conducting class presentations, information sessions, and participating in ACE events and through direct contact.
  • Participate in campus and community-wide events to promote LAGCC's non-credit and credit college and career pathways.
  • Present LAGCC's CPL programs and services at various speaking engagements, both in-person and virtually.
  • Follow up with event contacts/partner referrals and direct to appropriate CPL office staff.
  • Update and/or input all outreach data information as needed.
  • Screen interested candidates and coordinate with CPL staff on the candidate's next steps in the application process.
  • Assist with and participate in CPL events.
  • Travel to all partner CBO sites and to various events across the five boroughs.
  • Manage weekly email communications to partners, ACE Alumni, and prospective students through Constant Contact.
Qualifications:
  • Bachelor's Degree
  • Minimum or 2 years of experience in education, community development, enrollment, or a relevant field
  • Must be available to work evenings and weekends as needed
  • High degree of discretion dealing with confidential information
  • Experience with Microsoft Office Suite (MS Word, Excel, PowerPoint)
  • Must have good customer service skills
  • High degree of integrity, professionalism, and punctuality for all events
  • Must be able to work independently as well as part of a team
Preferred Qualifications:
  • Bilingual a plus
  • Familiarity with community-based organizations, adult education agencies, unions, and/or veterans groups
  • Advisement Experience
  • Experience with Salesforce or other databases
  • Experience with Canva and/or Publisher
  • Knowledge of CUNY and its processes

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