Community Outreach Coordinator

4 weeks ago

New York, New York, United States Strive International Inc. Full time
Job Summary

The Outreach Specialist will work as part of STRIVE's NY Community Outreach & Engagement Team to engage and create community partnerships that drive enrollment, process intake documents, and generate revenue streams. This role will lead student recruitment across programs, building trustful relationships with students, community partners, and potential employers. The incumbent should have experience with various sourcing tactics and excellent relationship-building skills to promote a strong brand among various organizations and across the communities we serve.

Key Responsibilities

• Create and maintain relationships that establish student referral sources
• Track and monitor outreach efforts, including weekly progress updates in cloud-based CRM, while meeting metric goals as determined by the program
• Work with all program leads to assess their particular enrollment needs
• Directly increase the number of information session attendees and student applications
• Maintain lead tracking sheets and connect prospective students to information sessions and enrollment
• Input data used in generating weekly reporting on information session attendance, application submittals, and leads

• Report new contacts and applications for students across programs on a weekly basis
• Collaborate with the team to facilitate STRIVE information sessions
• Establish relationships with targeted community groups that serve our specific population needs
• Coordinate and plan STRIVE recruitment events
• Seek out and attend community events for recruitment purposes
• Build a student referral distribution list
• Design marketing materials to promote the program to potential applicants, community partners, and employers
• Work closely with the Communications team for collateral materials and strategizing around possible revenue leads
• Create opportunities for Alumni to refer new students and/or be ambassadors for recruitment purposes

Requirements

• High school diploma or equivalent required
• Work experience recruiting for participants or clients in a non-profit setting
• A minimum of 2 years of demonstrated experience working with populations with barriers to employment, including long-term unemployment, light to medium touches with the criminal justice system, or with a history of substance abuse

• Strong oral and written communication skills, time management, and organizational skills are necessary
• Basic proficiency in Microsoft Office Suite
• Proficient in entering data into cloud-based CRM platforms such as Salesforce, Apricot, or other comparable platforms
• High-level comfort interacting with and incorporating data reports into service delivery
• Commitment to leveraging data and supporting a data-driven culture at STRIVE
• Ability to effectively resolve conflict and deescalate situations
• Excellent verbal and written communication skills
• Accurate and detail-oriented
• Self-directed and motivated; able to work independently as well as collaboratively with a small team
• Ability to handle high-pressure and high-volume workloads
• Professional demeanor
• Data analytical skills preferred

Benefits

STRIVE offers a rich benefits package that includes health insurance, dental insurance, life insurance, flexible spending accounts, pre-tax commuter benefits, 401(k) with employer match, 20 days of PTO (pro-rated for part-time employees), sick leave, up to $500 annual professional development reimbursement, paid holidays (including the week of Christmas), and early closing each Friday during the summer. STRIVE is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, the presence of a medical condition, genetic information, or handicap, unrelated to performing the tasks of the job, or any other legally protected status.

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