Eyewear Customer Service Representative

1 week ago


West Memphis, Arkansas, United States Walmart Full time
Position Overview

As an Optical Retail Specialist, you will play a crucial role in enhancing customer satisfaction and ensuring a seamless shopping experience for eyewear.

Key Responsibilities
  • Deliver Exceptional Customer Service: Engage with customers to understand their eyewear needs and preferences.
  • Assist in Eyewear Selection: Guide customers in choosing the ideal glasses that suit their style and vision requirements.
  • Answer Inquiries: Provide knowledgeable responses to customer questions regarding products and services.
  • Manage Special Orders: Support customers with special requests and ensure their needs are met.
  • Inventory Management: Maintain and secure the inventory of eyewear products effectively.
  • Checkout Assistance: Facilitate the checkout process for customers purchasing glasses and contact lenses.

This role is essential in helping customers achieve better vision while ensuring they receive the highest level of service.



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