Senior ServiceNow Engineer
2 weeks ago
Senior Specialty Software Engineer (Lead ServiceNow Engineer)
Job Summary:We are seeking a highly skilled Senior Specialty Software Engineer to lead our ServiceNow initiatives. As a technical lead, you will be responsible for designing, developing, and implementing complex applications and system components using ServiceNow.
Key Responsibilities:- Lead complex initiatives on selected domains, ensuring systems are monitored to increase operational efficiency and managed to mitigate risk.
- Define opportunities to maximize resource utilization and improve processes while reducing cost.
- Design, develop, test, and implement applications and system components, tools, and utilities, models, simulation, and analytics to manage complex business functions using sophisticated technologies.
- Resolve coding, testing, and escalated platform issues of a technically challenging nature.
- Lead team to ensure compliance and risk management requirements for supported areas are met and work with other stakeholders to implement key risk initiatives.
- Mentor less experienced software engineers and collaborate with all levels of professionals, including managers.
- Lead team to achieve objectives and partner with production support and platform engineering teams effectively.
- 4+ years of Specialty Software Engineering experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education.
ServiceNow engineers with experience in the Workplace Service Delivery module are required. CAS certification is required, and CAD certification is desired. Experience with Workplace Service Delivery and ServiceNOW, ServiceNOW Development is necessary.
Additional Locations:Des Moines, Dallas, Phoenix, New York City (Preferred location would be Charlotte, NC)
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