Patient Transportation Supervisor

3 weeks ago


Mount Jackson, United States AAA Plus Transportation Service Full time

At AAA Plus Transportation Service, we're passionate about providing high-quality medical transportation services to our patients. We're seeking a dedicated and experienced Patient Transportation Supervisor to join our team.

About the Role

This is an exciting opportunity for a motivated individual to oversee the dispatch operations for our non-emergency medical transportation (NEMT) team. As a Patient Transportation Supervisor, you will be responsible for managing the daily activities of the team, ensuring efficient service delivery, and maintaining a safe and effective work environment.

Key Responsibilities
  • Dispatch Management: Oversee the daily operations of the dispatch team, ensuring timely and accurate processing of patient requests.
  • Team Supervision: Lead and motivate a team of dispatchers and call takers, providing guidance and support to ensure excellent customer service.
  • Staffing and Scheduling: Manage staffing levels, schedules, and time-off requests to ensure adequate coverage and minimize overtime.
  • Patient Care: Ensure that all patients receive high-quality care and are treated with dignity and respect.
Requirements
  • Education: High school diploma or equivalent required; associate's degree in a related field preferred.
  • Experience: At least 2+ years of experience in emergency services dispatching or commercial NEMT operations.
  • Certifications/Licenses: Valid driver's license, clean driving record, and minimum visual acuity corrected to 20/50.
Benefits
  • Competitive Salary: $55,000-$65,000 per year, depending on experience.
  • Flexible Scheduling: Enjoy a dynamic schedule that allows for a healthy work-life balance.
About Us

As a neighbor caring for neighbors, AAA Plus Transportation Service is committed to providing exceptional medical transportation services that improve the lives of our patients. If you share our passion for patient care and excellence, we encourage you to apply for this rewarding role.



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