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District Manager

2 months ago

Atlanta, Georgia, United States Wendy's Griffin Full time

Job Summary

The Wendy's Griffin District Manager is responsible for overseeing the operations of multiple Wendy's restaurants, ensuring that they meet the company's standards for quality, service, and cleanliness. This role requires a strong leader who can motivate and develop their team to achieve sales goals and maintain a positive work environment.

Key Responsibilities

  • Operations Management
    • Monitor and enforce food safety procedures to ensure a safe and healthy environment for customers and employees.
    • Work with leadership teams from multiple units to meet district sales goals and develop strategies to improve sales performance.
    • Execute company policies and procedures to maintain consistency across all locations.
  • Staff Management
    • Manage and oversee safe working conditions to prevent accidents and injuries.
    • Develop and implement training programs to enhance the skills and knowledge of managerial staff.
    • Interview and suggest General Manager hires to ensure the right candidates are selected for the role.
  • Customer Service
    • Maintain fast, accurate service and provide top-notch customer service to every guest who visits our restaurants.
    • Ensure continual improvement of Quality, Service, and Cleanliness to meet customer expectations.
  • Financial Management
    • Maximize store sales goals versus budget, including participation in marketing programs.
    • Monitor and analyze financial reports to identify areas for improvement.

Requirements

  • Education
    • College degree or equivalent experience in operations or a related field.
  • Experience
    • Four years of restaurant experience at a minimum, with a focus on supervising and managing staff.
  • Skills
    • Fluent English-speaking and writing skills.
    • Exhibit a sense of urgency and be able to work in a fast-paced environment.
    • Neat, clean, and professional appearance.
    • Able to lift 35 pounds to waist level.
    • Guest-friendly demeanor.
    • Willing to assume around-the-clock responsibility for restaurant operations.
    • Willing to work normal schedule of 50+ hours per week (all shifts).
    • ServSafe Certified.
    • Financial Reporting and/or P&L experience.