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Support Specialist-Family Medicine Clinic Coordinator

2 months ago

Norfolk, Virginia, United States Faith Regional Full time
Job Summary

We are seeking a highly skilled and organized Support Specialist to join our Family Medicine Clinic team. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Welcome patients and visitors to the medical office, answering inquiries and directing them to the correct staff member.
  • Manage patient registration, ensuring accurate and up-to-date information is maintained.
  • Schedule appointments, reminders, and meetings with providers and patients.
  • Process payments, collect copays, and balance petty cash.
  • Order office supplies, maintain inventory, and ensure a clean and organized workspace.
  • Prepare and mail medical records, lab reports, and other correspondence.
  • Release medical records with signed authorization and maintain confidentiality of patient information.
  • Perform scribe duties for providers, documenting in electronic medical records and transcribing dictation.
Requirements
  • High school diploma or equivalent preferred; associate degree preferred.
  • Previous clinical or healthcare experience preferred.
  • Excellent communication, organizational, and time management skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Proficiency in computer software, including electronic medical records and office management systems.
What We Offer

As a Support Specialist at Faith Regional Health Services, you will have the opportunity to work in a dynamic and supportive team environment, providing exceptional patient care and administrative support. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.

We are an equal opportunity employer, committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.