Desktop Systems Engineer

6 days ago


New York, New York, United States Bank of Montreal Full time
Job Title: Desktop Engineer

We are seeking a highly skilled Desktop Engineer to join our team at Bank of Montreal. As a Desktop Engineer, you will be responsible for ensuring the smooth operation of our desktop infrastructure, providing technical support to end-users, and collaborating with cross-functional teams to drive business outcomes.

Key Responsibilities:
  • Monitor and maintain desktop systems, applications, and infrastructure to ensure optimal performance and availability.
  • Provide technical support to end-users, troubleshooting and resolving issues in a timely and professional manner.
  • Collaborate with cross-functional teams, including IT, business stakeholders, and vendors to drive business outcomes and improve processes.
  • Develop and implement technical solutions to improve desktop infrastructure and reduce costs.
  • Stay up-to-date with industry trends and emerging technologies to ensure Bank of Montreal remains competitive and innovative.
Requirements:
  • Typically 4-7 years of work experience in IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business.
  • Understanding of Information Technology operating processes used for systems to ensure effective delivery.
  • Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience.
  • Technical and/or business functional knowledge of systems, tools, timing, and dependencies.
  • Deep knowledge and technical proficiency gained through extensive education and business experience.
What We Offer:
  • A competitive salary range of $79,800.00 - $148,000.00.
  • A comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.
  • Opportunities for professional growth and development, including training and coaching, manager support, and network-building opportunities.

We are an equal opportunity/affirmative action employer and welcome applications from diverse candidates. Accommodations are available on request for candidates taking part in all aspects of the selection process.


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