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Operations Principal Assistant

2 months ago

Union, Kentucky, United States IDEA Public Schools Full time


This job listing is not for a specific position currently available. Instead, submitting your application allows IDEA to collect your information to evaluate your suitability and expedite the process once an opportunity arises. Please keep an eye on our Career Site for actual openings that align with your interests.

Role Mission: The Operations Principal Assistant (OPA) oversees campus operations for each IDEA location (two educational institutions) and is accountable for achieving operational excellence across non-instructional sectors, including front office management, student information systems, child nutrition, transportation, health services, business office, facility maintenance, new construction management, technology coordination, student recruitment, and enrollment.

What We Offer:

Compensation:
  • Salaries for individuals entering this role typically range from $73,955 to $90,225, based on relevant experience and qualifications, ensuring alignment with internal equity. This position is also eligible for a performance bonus contingent on organizational performance and goal achievement.
Additional Benefits:

We provide a comprehensive benefits package, covering a significant portion of the employee premium for the base medical plan and subsidizing most costs for spouses/domestic partners and children. Some unique benefits offered at IDEA include:
  • Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation.
  • Tuition Reimbursement: Staff members may apply for reimbursement of up to 50% of tuition paid toward a qualifying degree program, with a maximum of $5,250 per year, subject to managerial discretion and budget availability.
  • Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services at no cost.
Other benefits include dental and vision plans, disability and life insurance, parenting benefits, generous vacation time, referral bonuses, and professional development opportunities. IDEA may offer a relocation allowance to assist with moving costs for this role, if applicable.

What You Bring: Competencies:

Qualifications:
  • Education: Bachelor's Degree Required
  • Experience: Proven experience in managing and developing teams to achieve ambitious results.
Supervisory Responsibilities:
  • Over 8 Direct Reports, including but not limited to:
    • Receptionist
    • SIS Coordinator
    • Registrar
    • Cafeteria Manager
    • Transportation Manager
    • Health Aide
    • Business Clerk
    • Facilities Manager
What You'll Do - Accountabilities:

85% Ops Staff Retention:
  • Ensure top performers occupy every position across all operations roles.
  • Implement operating mechanisms that facilitate ongoing coaching and support for team members (check-ins, tactical meetings, regular observation and feedback sessions, high-quality talent review process, and staff development cycle).
  • Utilize the OPA Priorities Calendar; routinely assess team members based on progress toward goals as well as principal and HQ feedback; prioritize support accordingly.
100% Projected Enrollment for Academy and College Prep by the first day of school:
  • Develop and execute student recruitment strategies targeting families with school-aged children in the vicinity of each school.
  • Lead the team to recruit new families with specific applicant goals per grade level (3:1 ratio for open grade levels) while ensuring high-quality applications that lead to enrollment.
  • Ensure all new families are effectively onboarded and supported throughout their first year.
  • Comply with all federal, state, and organizational student registration requirements during the enrollment process (i.e., transfers, testing, etc.).
97.5% Average Daily Attendance (ADA) for Academy and College Prep:
  • Ensure new and existing families understand attendance expectations, particularly for PreK and Kinder families.
  • Manage the team in implementing standardized accountability frameworks to ensure adherence to the outlined ADA policy at each school (i.e., escalation matrix, official attendance taking time, etc.).
  • Track data on a daily and cumulative basis, making it visible to key stakeholders; identify trends and make targeted course corrections week-over-week.
  • Implement best practices and leverage tracking mechanisms to positively impact ADA progress toward goals (PTGs).
  • Collaborate with school lead teams to motivate and implement ADA plans for maximum impact.
  • Comply with all federal and state ADA guidelines by performing regular audits, staying updated on changes in ADA policy and procedures, and effectively monitoring team members.
90% new student persistence for Academy and College Prep:
  • Co-lead efforts with Academic Counselors to foster an environment where students learn, thrive, and enjoy their experience (school culture, praise and recognition, in and out of school events calendar, etc.).
  • Implement an ongoing monitoring system that reviews and addresses parent and student feedback, particularly regarding non-instructional services and support.
  • Manage new family onboarding from the time a parent applies to IDEA through their first year in our schools.
Achieves Operational and Financial Excellence in Auxiliary Services:
  • Ensure all Auxiliary support services deliver exceptional customer service while achieving operational efficiency and financial targets.
  • Indirectly manage and provide day-to-day tactical oversight and support in the areas of Transportation and Child Nutrition (CNP).
  • Directly manage and coach Certified Nurse's Assistants (CNAs) and Facilities Managers.
Campus safe and operational one week before FDOS:
  • Responsible for managing all Beginning of Year (BOY) efforts with a specific focus on:
  • 100% of positions filled, staff onboarded, and in attendance at summer training.
  • 3.5 average score on both the parent and staff BOY surveys.
  • ≥90 score on BOY quality scorecard.
We look for Team and Family who embody the following values and characteristics:
  • Believes in and is committed to our mission of being an agent of change: that all students are capable of getting to and through college.
  • Has demonstrated effective outcomes and results and seeks accountability for them.
  • Possesses a propensity for action, willing to learn and improve quickly through experience.
  • Works with urgency and purpose to drive student outcomes.
  • Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change.
  • Seeks and responds well to feedback, which is shared openly across all levels of the organization.
  • Collaborates across departments to achieve outcomes.
  • Holds education as a profession and maintains high standards of conduct, professionalism, and behavior as a model for colleagues and students.
About IDEA Public Schools:

At IDEA Public Schools, we believe every child can attend college. Since 2000, IDEA Public Schools has expanded from a small institution with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools.

IDEA Public Schools has received national recognition on The Washington Post and U.S. News & World Report's top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across multiple states and is committed to maintaining its legacy of sending 100% of its graduates to college.

When you join IDEA, you become part of our IDEA Team and Family. You will collaborate with team members who set and achieve ambitious goals daily, are eager to grow with IDEA, and work tirelessly to make college a reality for all.

At IDEA, the Staff Culture and Belonging Team leverages our Core Values to foster human connection and a culture of integrity, respect, and belonging for all Team and Family members. Learn more about our Commitment to Core Values.