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Revenue Cycle Leadership Role

2 months ago


Charlotte, North Carolina, United States SCA Health Full time
About the Role

We are seeking a highly skilled and experienced Supervisor Revenue Cycle to join our team at SCA Health, a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge.

Key Responsibilities
  • Act as the first point of contact for teammates regarding employment-related and job function concerns.
  • Participate as an active member of the leadership team to problem-solve issues, performance manage teammates, and achieve weekly, monthly, and quarterly metrics.
  • Review and evaluate teammate productivity and quality according to the QA Policy.
  • Respond to all department and facility requests within a maximum of 48 hours.
  • Monitor teammate attendance and paid time off requests, coordinating the requests accordingly to meet business needs.
  • Run weekly productivity and aging reports, coordinate with teammates to ensure appropriate and compliant account follow-up is being performed, and partner with the Revenue Cycle Manager to report results.
  • Delegate task assignments to teammates.
  • Monitor and/or complete special projects and ensure deadlines are met.
  • Supervise teammates on a daily basis.
  • Partner with Revenue Cycle Manager to handle disciplinary actions related to performance, attendance, productivity, quality, etc.
Requirements
  • EPIC Super User, 5 years of Revenue Cycle experience, Management experience required for in-house and remote teammates.
  • This position requires one of the following educational levels: Bachelor's degree and one year of progressive, relevant work experience; or an Associate's degree and two years of progressive, relevant work experience; or a High School diploma/GED and three years of progressive, relevant work experience.
  • Supervisory experience required.
  • Revenue Cycle experience required.
  • Flexibility to work from home and from an office depending on the business unit's needs.
  • Ability to effectively present information to top management, public groups, and/or boards of directors.
  • Ability to respond effectively to the most sensitive inquiries or complaints.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Microsoft Office 365 experience required (Outlook, Excel, Word, PowerPoint).
  • Must be very organized, be detail-oriented, solve problems, and multitask.
  • Must be a team player while effectively managing direct reports.
  • Must be able to keep sensitive information confidential.
Compensation

$55,000.00 - $75,000.00 per year