Employee Success Coordinator

2 days ago


Virginia Beach, Virginia, United States Decisions Full time
Employee Success Coordinator

Decisions is a fast-growing technology company that provides a workflow and rules platform for business process automation. We're trusted by Fortune 500 companies and SMBs worldwide, including Pfizer, Rite Aid, Staples, and American Express. Our no-code BPM platform empowers customers to automate and transform their business processes, improve operational efficiency, and drive results.

About the Role

As the Employee Success Coordinator at Decisions, you'll provide administrative support for key Employee Success and Development functions. You'll focus on performance management, HR program development, and change management. This role emphasizes the coordination of HR initiatives while supporting employee relations, communication, and program implementation.

Key Objectives
  • Performance Management Admin
    • Provide administrative support for the performance management system.
    • Assist with project management and scheduling for talent reviews and manager training sessions.
  • HR Program Development Admin
    • Support the development and execution of HR programs, including employee engagement initiatives, training, and wellness programs.
    • Manage logistical aspects of HR programs, such as scheduling, communication, and reporting.
    • Collect employee feedback.
  • Change Management and Employee Relations Admin
    • Provide administrative support for employee relations issues, including documentation, meeting coordination, and follow-up.
    • Ensure employees and managers are kept informed of policy changes and organizational updates.
  • Office Events and Town Hall Facilitation
    • Help plan and coordinate office events, such as employee onboarding, team-building activities, holiday celebrations, community service initiatives, and employee recognition events.
    • Support the preparation of slides and materials for weekly Town Hall meetings.
    • Collaborate with other departments to manage event logistics, including scheduling, catering, and communications.
    Requirements
    • 1-3 years of experience as an Employee Success Admin, HR Business Partner, or in a related HR role.
    • Strong communication and interpersonal skills, proven to build relationships with stakeholders at all organizational levels.
    • Capable of working independently and as part of a team, effectively managing multiple tasks, deadlines, and priorities.
    • Proficiency in Microsoft PowerPoint and Excel for creating reports and presentations. Familiarity with SharePoint is a plus.
    KPIs for Employee Success Team
    • Manager Effectiveness: Efficiency of manager effectiveness measured by the adoption and use of 15Five.
    • Employee engagement survey results: Insights into employee engagement and satisfaction levels.
    • Employee Turnover and Retention: Measuring employee turnover rates and implementing strategies to reduce turnover and increase retention.
    • Diversity and inclusion metrics: Effectiveness of HR programs in supporting diversity and inclusion initiatives.
    • Performance management metrics: Success of HR programs in supporting performance management.
    • Leadership effectiveness: Feedback from managers and leaders on HR's support in leadership development.
    • Compliance metrics: Effectiveness of HR programs in ensuring legal and regulatory compliance.


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