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Restaurant Operations Leader
2 months ago
Restaurant Operations Leader
As a vital member of our leadership team, the Restaurant Operations Leader plays a crucial role in managing daily activities during mid and closing shifts, ensuring a seamless experience for our valued guests. This position is designed for individuals who embody our core values and are committed to delivering exceptional service while driving operational excellence.
Key Responsibilities:
- Fostering a Positive Environment: Create an atmosphere of enjoyment and camaraderie while upholding our brand standards and enhancing guest loyalty.
- Integrity and Accountability: Uphold the highest ethical standards by adhering to all relevant laws and company policies, ensuring the protection of company assets and accountability among team members.
- Continuous Improvement: Strive for excellence by addressing guest concerns promptly and effectively, while also working towards achieving labor and cost objectives.
- Service Excellence: Deliver outstanding hospitality by engaging with guests and supporting team members in various roles, from food preparation to customer service.
- Team Development: Inspire and motivate team members to provide exceptional guest experiences, recognizing their contributions and fostering a culture of safety and cleanliness.
- Quality Assurance: Maintain high standards of food quality and safety, ensuring compliance with health regulations and company policies.
Qualifications:
- Minimum age of 21 years.
- At least one year of experience in a full-service restaurant environment is preferred.
- Demonstrated ability to maintain cleanliness, sanitation, and guest satisfaction.
- Strong leadership and interpersonal skills, with a focus on teamwork.
- Basic proficiency in business math and computer skills.
- Flexibility to work various shifts, including weekends and holidays.
Benefits:
- Comprehensive medical, dental, and vision coverage for all team members.
- Scheduled raises within the first year of employment.
- Flexible scheduling options.
- 401(k) retirement plan with company matching.
- Generous discounts on food for team members and their families.
- Opportunities for career advancement within the company.
This job description serves as a general overview of the responsibilities and qualifications associated with the Restaurant Operations Leader position.