Medical Office Representative

6 days ago


Bloomington, Illinois, United States Carle Health Full time

**Job Summary**

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Carle Health. As a Patient Service Representative, you will play a critical role in providing exceptional customer service and support to our patients and clinical staff.

**Key Responsibilities:**

  • Provide efficient and effective customer service to patients and clinical staff, responding to inquiries and resolving issues in a timely and professional manner.
  • Collect and enter accurate and up-to-date billing information into the patient accounting system, maximizing revenues and ensuring compliance with regulatory requirements.
  • Assist clinical staff in maintaining accurate and complete medical records, ensuring that all necessary information is available and up-to-date.
  • Perform various administrative tasks, including scheduling, coding, and registration, to support the smooth operation of our medical office.

**Requirements:**

  • High school diploma or equivalent required.
  • 1-3 years of customer service experience in a healthcare setting preferred.
  • Strong communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • Working knowledge of medical terminology and billing procedures.

**What We Offer:**

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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