Medical Office Representative
6 days ago
**Job Summary**
We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Carle Health. As a Patient Service Representative, you will play a critical role in providing exceptional customer service and support to our patients and clinical staff.
**Key Responsibilities:**
- Provide efficient and effective customer service to patients and clinical staff, responding to inquiries and resolving issues in a timely and professional manner.
- Collect and enter accurate and up-to-date billing information into the patient accounting system, maximizing revenues and ensuring compliance with regulatory requirements.
- Assist clinical staff in maintaining accurate and complete medical records, ensuring that all necessary information is available and up-to-date.
- Perform various administrative tasks, including scheduling, coding, and registration, to support the smooth operation of our medical office.
**Requirements:**
- High school diploma or equivalent required.
- 1-3 years of customer service experience in a healthcare setting preferred.
- Strong communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- Working knowledge of medical terminology and billing procedures.
**What We Offer:**
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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