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Pharmacy Assistant

4 weeks ago

Great Neck, New York, United States Northwell Health Full time
Job Summary

We are seeking a highly skilled Pharmacy Associate to join our team at Northwell Health. As a Pharmacy Associate, you will play a critical role in supporting our pharmacy operations, ensuring the efficient and accurate dispensing of medications, and providing exceptional customer service to our patients.

Key Responsibilities
  • Fills routine prescriptions with pre-packaged pharmaceuticals, ensuring accuracy and attention to detail.
  • Checks, sorts, and prices incoming pharmaceutical merchandise, maintaining a high level of organization and productivity.
  • Maintains and cleans pharmacy equipment, adhering to strict safety and quality standards.
  • Drafts records regarding prescriptions and inventory, ensuring accurate and timely documentation.
  • Processes insurance claims and provides detailed prescription receipts, resolving any issues or discrepancies in a timely manner.
  • Resolves problems related to prescription inquiries, providing clear and concise information to patients and healthcare professionals.
  • Responsible for implementing inventory control procedures and ordering merchandise within regulatory guidelines, ensuring compliance and accuracy.
  • Responsible for resolution of third-party rejects and responding to high-volume customer inquiries, providing exceptional customer service.
  • Documents customer inquiries, issues, transactions, and other relevant information into our computer system, maintaining accurate and up-to-date records.
  • Maintains a clean and organized work environment, adhering to strict standards and protocols.
  • Transports required pharmacy materials, as necessary, and receives and maintains records of stock and inventory control.
  • Assists in material control by maintaining records and inventories, ensuring accurate and timely reporting.
  • Operates the point-of-sale cash system according to department policies, ensuring a positive customer experience.
  • Handles correspondence to patients, including inbound calls, chats, and emails, and makes outbound calls to prescribers and patients, as needed.
  • Follows policies and procedures, as well as other reference materials, to assist in answering various general inquiries and issues, ensuring compliance and accuracy.
Requirements
  • High School Diploma or equivalent required.
  • 2.0-1 years of relevant experience, required.

We offer a competitive salary range of $36,980-$55,690/year, depending on experience and qualifications. Northwell Health is an equal opportunity employer and welcomes applications from diverse candidates.