Patient Intake Coordinator

1 week ago

Irondequoit, New York, United States TEKsystems Full time

Position Overview:

The role involves managing incoming communications from patients requiring home infusion services.

Key Responsibilities:

  • Coordinate scheduling for equipment delivery and necessary medical procedures.
  • Conduct confirmation and follow-up calls to ensure patient satisfaction.
  • Assess insurance information to confirm coverage for provided services.
  • Deliver exceptional customer support to all callers.

Essential Skills:

  • Proficient in customer service techniques
  • Effective scheduling abilities
  • Knowledge of healthcare practices
  • Data entry proficiency
  • Familiarity with Microsoft applications
  • Experience in a call center environment

Qualifications:

  • Strong organizational capabilities
  • Outstanding communication and problem-solving skills
  • Adherence to company policies and regulations
  • Commitment to providing excellent customer service

Experience Level:

Entry Level

About TEKsystems:

As a leader in transformation, TEKsystems collaborates with clients to implement innovative ideas and solutions, seizing opportunities in a dynamic landscape. Our team of 80,000 professionals partners with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia. With expertise in Full-Stack Technology Services and Talent Services, we work alongside forward-thinking leaders to drive impactful change. TEKsystems is proud to be part of the Allegis Group.

TEKsystems is an equal opportunity employer and welcomes all applications without regard to race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

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