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Patient Intake Coordinator
2 months ago
Position Overview:
The role involves managing incoming communications from patients requiring home infusion services.
Responsibilities include scheduling appointments for equipment delivery and necessary procedures in a timely manner.
Additionally, the position requires making confirmation and follow-up calls to ensure patient satisfaction.
It is essential to verify insurance information to confirm coverage for the provided services.
Delivering exceptional customer service to all callers is a key aspect of this role.
Key Competencies:
Customer support expertise
Appointment scheduling proficiency
Understanding of healthcare processes
Data entry accuracy
Familiarity with Microsoft applications
Experience in a call center environment
Qualifications:
Strong organizational abilities
Outstanding communication skills and problem-solving capabilities
Adherence to agency policies and procedures
Commitment to providing excellent customer service
Experience Level:
Entry Level
About TEKsystems:We are leaders in transformation, assisting clients in realizing their ideas and solutions to leverage new opportunities. Our team of 80,000 collaborates with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia. As a premier provider of Full-Stack Technology Services and Talent Services, we partner with innovative leaders to facilitate change. This is the essence of true collaboration. TEKsystems is part of the Allegis Group.
We are an equal opportunity employer and welcome all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
