Behavioral Health Account Manager
4 weeks ago
ViaQuest is a leading provider of innovative healthcare solutions, dedicated to delivering high-quality, personalized care to individuals and communities.
Job SummaryWe are seeking a skilled Behavioral Health Account Manager to join our team. As a key member of our sales team, you will be responsible for developing and maintaining relationships with healthcare facilities and referral sources, promoting our services and solutions, and driving business growth.
Key Responsibilities- Assist facilities and referral sources with administrative duties, including consenting patients for services.
- Present information about our services to groups and individuals, highlighting the benefits and value of our solutions.
- Visit facilities, establish meetings, distribute company literature, and develop relationships in the community to promote our services.
- Track referral data and outcomes, ensuring that our services are meeting the needs of our clients.
- Collaborate with internal teams to market current and new programs, driving business growth and expansion.
- Coordinate company promotional activities with our marketing department, ensuring a cohesive and effective marketing strategy.
- Respond to questions, complaints, and inquiries from families, referral sources, and community providers, providing exceptional customer service.
- Research opportunities to exhibit and promote our services directly, staying up-to-date on industry trends and developments.
- Experience working in or with SNFs is preferred.
- Two years of customer service experience within the healthcare field is preferred.
- Strong communication and public speaking skills, with the ability to effectively present information to groups and individuals.
- Exceptional customer service skills, with a focus on building strong relationships with clients and referral sources.
- Critical thinking and problem-solving abilities, with the ability to analyze data and make informed decisions.
- A positive, go-getter attitude, with a passion for delivering high-quality care and services.
- Day travel is required, with approximately 75% of travel occurring statewide.
- A driver's license and reliable transportation are required.
- Paid training and professional development opportunities.
- A comprehensive benefit package, including medical, vision, dental, disability, and life insurance, as well as a 401(k) plan.
- An employee discount program, offering discounts on ViaQuest services and products.
- Paid time off, allowing you to recharge and maintain a healthy work-life balance.
- An employee referral bonus program, rewarding you for referring talented colleagues to our team.
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