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Bilingual Medical Support Specialist

2 months ago


Orlando, Florida, United States Biolife Plasma Services Full time
Job Title: Medical Support Specialist LPN Bilingual

We are seeking a highly skilled Medical Support Specialist LPN Bilingual to join our team at BioLife Plasma Services. As a Medical Support Specialist LPN Bilingual, you will play a critical role in supporting our donors, including our Spanish-speaking donors, by providing exceptional customer service and ensuring a seamless and exemplary donation experience.

Key Responsibilities:
  • Determine donor eligibility accurately and in a timely manner, including proper management of informed consent, AIDS education, and confidential self-exclusion.
  • Evaluate and manage donor reactions, which occur at the facility, as outlined in the SOPs.
  • Manage donor deferral, reviewing test results and notifying donors of unsuitable test results per applicable SOPs.
  • Initiate and investigate Post Donation Information (PDI).
  • Refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, problem-solving, or guidance concerning medical or technical issues, including donor safety and eligibility.
Requirements:
  • Currently licensed or certified in the state where duties will be assigned: Licensed Practical or Vocational Nurse (LPN or LVN).
  • Current Cardiopulmonary Resuscitation (CPR) and AED certification required.
  • Ability to fluently and proficiently speak and read in both English and Spanish.
  • Minimum of two years in a clinical or hospital setting preferred.
What We Offer:
  • Competitive hourly wage range: $32.79.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

BioLife Plasma Services is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.