Customer Marketing Coordinator

6 days ago


New York, New York, United States Vimeo Full time
About the Role
As a Customer Marketing Coordinator at Vimeo, you will be responsible for supporting the execution of customer advocacy initiatives and campaigns. This includes collaborating closely with the Customer Marketing Lead to help drive engagement, maintain organization across key tools, and assist in delivering on customer programs.

In this role, you will assist in gathering and organizing customer reviews on G2 and other review platforms to amplify positive customer feedback. You will also maintain organization and project tracking in Airtable, Asana, Salesforce, and Marketo, ensuring smooth operations across all tools.

You will coordinate and send out gifts or rewards for customers participating in advocacy initiatives, such as case studies or reviews. Additionally, you will help launch, manage, and execute Vimeo's customer referral and reference programs, ensuring seamless participation and follow-up.

The ideal candidate will have 2+ years of experience working in customer marketing, advocacy, or related roles within B2B SaaS companies. They should be familiar with G2, Capterra, and marketing automation tools. A strong ability to manage multiple tasks simultaneously, staying organized in various platforms, is essential. Strong communication and teamwork skills are also required.

The hourly rate for this position is estimated to be between $32.00- $40.00 per hour. If you are a motivated and detail-oriented individual who excels in project management, we encourage you to apply.

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