Medical Receptionist
3 weeks ago
UnitedHealth Group is seeking a highly skilled Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.
Key Responsibilities:- Schedule and triage appointment requests in accordance with approved protocols.
- Use electronic health records to take messages and communicate with clinicians.
- Greet patients and conduct check-in processes.
- Monitor daily reminder call logs to reschedule appointments as needed.
- Scan and index documents into the electronic health record.
- Close payment batches and balance according to cash control procedures.
- Maintain knowledge of current OSHA and ProHealth policies.
- Assist coworkers as needed to ensure smooth office operations.
- High School Diploma or equivalent.
- 1+ year of receptionist and/or customer service experience.
- Intermediate level of proficiency in Microsoft Office.
- Ability to travel 10% of the time within 30 miles of assigned territory.
- Experience working with electronic health records.
- Knowledge of medical terminology.
- Office administrative experience in a medical environment.
- Customer service experience in retail, hospitality, etc.
UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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