Medical Receptionist
3 days ago
Are you a detail-oriented and patient-focused individual looking for a challenging role in a dynamic healthcare environment? We have an exciting opportunity for a Medical Receptionist to join our team at Optum, a leading healthcare organization.
Key Responsibilities:
- Schedule and triage appointment requests in accordance with our Appointment and Scheduling Guidelines
- Use our electronic health record system to take messages and communicate with clinicians
- Greet patients and conduct the check-in process
- Monitor daily reminder call logs to reschedule appointments as needed
- Scan and index documents into the EHR, ensuring necessary documents are available for patient visits
- Close payment batches and balance them according to our cash control procedures
- Maintain knowledge of current OSHA and Optum policies
- Assist coworkers as needed to ensure smooth office operations and excellent service
Requirements:
- High school diploma or equivalent
- At least 1 year of receptionist experience
Preferred Qualifications:
- Experience working with an electronic health record system
- Knowledge of medical terminology
- Office administrative experience in a medical environment
- Customer service experience in retail, hospitality, or other industries
- Knowledge of ICD-10 and CPT coding
Benefits:
- Competitive hourly rate: $16.00 to $28.27 per hour
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase and 401(k) contribution
About Optum:
At Optum, our mission is to help people live healthier lives and make the healthcare system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life, regardless of their background or circumstances. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.
Equal Employment Opportunity:
Optum is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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