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Assistant Property Manager

2 months ago

Miami Florida, United States Castle Group Full time
Job Summary

We are seeking a highly organized and detail-oriented Assistant Property Manager to support our Community Association Manager on site with various administrative, financial, and operational tasks. The ideal candidate will possess excellent customer service skills, strong communication abilities, and the ability to multitask in a fast-paced environment.

Key Responsibilities
  • Review and process invoices for accuracy and approval
  • Oversee and schedule staff for site as needed
  • Maintain schedules, timesheets, and payroll records
  • Track activity logs and incident reports for review
  • Assist in preparing reports for monthly board packages
  • Support vendor and invoice reconciliation
  • Collect and process rental payments, run delinquency reports, and send notices as applicable
  • Prepare rental or new resident packages as required
  • Fill front desk shifts as needed
  • Provide training for new hires in corresponding departments
  • Assist in investigations and reviews of unusual incidents
  • Support the Community Association Manager with special requests and administrative tasks
  • Monitor and control Electronic Security Control Systems as applicable
  • Maintain daily logs, records, and forms
  • Resolve and follow up on complaints and issues, reporting to the Community Association Manager
  • Maintain a safe and secure environment throughout the building/property(s)
Requirements
  • High school diploma required; Associates degree with a concentration in business preferred
  • Two to three years of business experience preferred
  • Strong customer service, communication, and interpersonal skills
  • Detailed oriented and able to multitask
  • Effective written and verbal communication skills
  • Excellent customer service, communication, and time management skills
  • Intermediate command of computer hardware and software, specifically Microsoft Windows, Word, Excel, PowerPoint, and Outlook
  • Multiple language fluency desirable
Working Conditions

The majority of work will be completed indoors in a temperature-controlled environment with little to moderate noise levels. May require occasional outdoor site visits.