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Customer Service Barista

2 months ago

Portland, Michigan, United States Tom's Food Center Full time
Join our team at Tom's Food Center as a dedicated Barista

Eligibility: You must be at least 18 years old and not currently enrolled in High School to apply for this role.

Key Responsibilities:
  • Embrace the PERC philosophy in every interaction.
  • Deliver prompt and courteous service, guiding the sales process through effective suggestions, adhering to precise drink preparation methods, and engaging customers in meaningful conversations at the service counter.
  • Understand and prioritize your tasks to ensure swift and friendly service.
  • Foster a vibrant and tidy store environment - enjoy your work
  • Keep all products well-stocked and readily available.
  • Conduct quality assurance checks by monitoring airpot temperatures, timing espresso shots, calibrating thermometers, and verifying the temperatures of cream products.
  • Complete all designated weekly and monthly store upkeep tasks.
Additional Information & Requirements:

Interested in joining us? Here are the skills and qualifications you will need:
  • A passion for people and exceptional coffee.
  • Strong verbal communication skills to effectively engage with customers.
  • Basic math, reading, writing, and arithmetic skills are essential.
  • Ability to read, write, understand, and interpret documents and instructions.
Physical Requirements: May need to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The role requires standing and walking for extended periods, with frequent bending, stooping, twisting, and turning. Travel may be necessary. While performing job duties, you will work in a typical retail environment with varying temperatures and minimal exposure to outdoor conditions. You will frequently interact with refrigerated/freezer units. The noise level in the workplace is generally low to moderate.