Captain & Bartender - Lead Server
1 week ago
The Captain & Bartender is a key leader in our elite restaurant, Il Mulino Prime - SoHo. This role requires a strong team player with extensive wine and beverage knowledge.
Responsibilities- Maintain complete knowledge of and comply with all policies/service procedures/standards.
- Arrive to work on time, as scheduled, with all necessary equipment, supplies and properly attired to begin work according to company standards.
- Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Verify reservations for the evening to ensure dining room is set up properly.
- Work on floor taking food and beverage orders.
- Work on the gueridon.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Recite specials clearly at table.
- Explain gratis offerings.
- Present cordial cart and offer selections.
- Complete all assigned side work and check all tables for proper set up.
- Polish glassware.
- Work Catering parties.
- Work cohesively with co-workers as part of a team.
- Perform job functions with attention to detail, speed, and accuracy.
- Be a clear thinker, remaining calm and resolving problems using good judgments.
- Prepare checks and all closing paperwork in an organized manner.
- Adhere to payment, cash handling and credit policies/procedures.
- Attend daily Pre-Shift meeting.
- Assist Maitre D answering phones.
- Assist Maitre D seating guests.
- Maintain complete knowledge of:
- table/seat/station numbers, room capacity, hours of operation, proper table set up and dress code of the Restaurant.
- all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant.
- the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
- all menu items, prices, preparation method/time, major ingredients and quality standards, taste, appearance, texture, serving temperature, garnish and method of presentation.
- O.S. and manual systems.
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
- English speaking.
- Provide legible communication and directions.
- Professional appearance and attitude.
- Knowledge of food service.
- 2 years experience as a high end Restaurant Server.
- Satisfactorily communicate with guests, management and co-workers to their understanding.
- Minimum 18 years of age to serve alcoholic beverages.
- Ability to:
- understand and focus attention on guest needs, remaining calm and courteous.
- be well organized, maintain concentration and think clearly when providing service to all guests.
- focus attention on details.
- Must be able to lift up to 25 lbs.
- Endure various physical movements throughout the work areas.
- Must be able to stay on feet for up to 8 hours throughout work shift.
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Captain & Bartender - Lead Server
1 week ago
New York, New York, United States Il Mulino Prime - SoHo Full timeJob OverviewThe Captain & Bartender is a key leader in our elite restaurant, Il Mulino Prime - SoHo. As a Captain & Bartender, you will guide a team of service staff, ensuring that every guest enjoys a flawless dining experience that meets the high standards of Il Mulino.ResponsibilitiesMaintain complete knowledge of and comply with all policies/service...
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