Captain & Bartender - Lead Server

1 week ago


New York, New York, United States Il Mulino Prime - SoHo Full time
Job Overview

The Captain & Bartender is a key leader in our elite restaurant, Il Mulino Prime - SoHo. This role requires a strong team player with extensive wine and beverage knowledge.

Responsibilities
  • Maintain complete knowledge of and comply with all policies/service procedures/standards.
  • Arrive to work on time, as scheduled, with all necessary equipment, supplies and properly attired to begin work according to company standards.
  • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Verify reservations for the evening to ensure dining room is set up properly.
  • Work on floor taking food and beverage orders.
  • Work on the gueridon.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Recite specials clearly at table.
  • Explain gratis offerings.
  • Present cordial cart and offer selections.
  • Complete all assigned side work and check all tables for proper set up.
  • Polish glassware.
  • Work Catering parties.
  • Work cohesively with co-workers as part of a team.
  • Perform job functions with attention to detail, speed, and accuracy.
  • Be a clear thinker, remaining calm and resolving problems using good judgments.
  • Prepare checks and all closing paperwork in an organized manner.
  • Adhere to payment, cash handling and credit policies/procedures.
  • Attend daily Pre-Shift meeting.
  • Assist Maitre D answering phones.
  • Assist Maitre D seating guests.
  • Maintain complete knowledge of:
  • table/seat/station numbers, room capacity, hours of operation, proper table set up and dress code of the Restaurant.
  • all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant.
  • the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
  • all menu items, prices, preparation method/time, major ingredients and quality standards, taste, appearance, texture, serving temperature, garnish and method of presentation.
  • O.S. and manual systems.
  • Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
Qualifications
  • English speaking.
  • Provide legible communication and directions.
  • Professional appearance and attitude.
  • Knowledge of food service.
  • 2 years experience as a high end Restaurant Server.
  • Satisfactorily communicate with guests, management and co-workers to their understanding.
  • Minimum 18 years of age to serve alcoholic beverages.
  • Ability to:
    • understand and focus attention on guest needs, remaining calm and courteous.
    • be well organized, maintain concentration and think clearly when providing service to all guests.
    • focus attention on details.
Physical Abilities
  • Must be able to lift up to 25 lbs.
  • Endure various physical movements throughout the work areas.
  • Must be able to stay on feet for up to 8 hours throughout work shift.


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