Digital Transformation Manager

6 days ago

Englewood, United States Englewood Health Full time
Job Summary

Englewood Health is a leading healthcare provider committed to delivering exceptional patient care in the communities we serve. We are dedicated to fostering a supportive and inclusive work environment where every team member can bring unique skills, creative ideas, positive approaches, and a commitment to excellence.

About the Role

We have an exciting opportunity to support Englewood Health's digital transformation strategy. Reporting to the Chief Information Officer, the Manager of Digital Applications oversees and coordinates the selection, planning, development, implementation, and support of technology implementations for digital transformation projects.

Key Responsibilities
  • Manage the application development lifecycle for platform-based software implementations and coordinate IT applications;
  • Work directly with IT managers and team members to ensure successful implementations;
  • Serve as the IT liaison to Digital Transformation leader and key operational and clinical stakeholders across the enterprise;
  • Stand as a member of governance groups (e.g., digital steering committee and digital portfolio committee) to coordinate and manage technology-enablement needs, issues or escalations;
  • Ensure consistency in policies, standards, procedures, and processes across all applications while planning in an integrated environment.
Requirements
  • Minimum of eight (8) years experience required;
  • Four (4) years of recent experience in healthcare related field and/or business applications and information technology;
  • Minimum of four (4) years prior experience working with Epic EMR, preferably Ambulatory and MyChart (patient portal) applications preferred;
  • Ability to facilitate and implement architecture, design and development efforts for applications required;
  • General IT planning, implementation background and extensive experience with applications and systems required;
  • Proficiency with standard digital project management tools and methodologies required;
  • Knowledge and experience procuring, designing, implementing and delivering digital healthcare application tools and technologies, including digital front doors, patient communications, virtual triage, telemedicine, chatbot, appointment scheduling, etc.;
  • Prior experience with AI based tools and solutions preferred;
  • Proficient knowledge of new technologies and ability to make recommendations on the implementation of new technologies;
  • Maintains current knowledge of the industry, regulatory trends, and developments for enterprise technology;
  • Maintains a broad knowledge of hardware, operating systems, applications, operational analysis and protocols;
  • Ability to develop, negotiate and oversee IT contracts to ensure EH is favorably represented;
  • Knowledge of financial operations, budget development and administration, budget preparation and analysis required;
  • Ability to facilitate project planning meetings to articulate project components and deliverables with high-level audiences;
  • Strong leadership skills and ability to motivate a diverse team and exceptional conflict resolution skills required;
  • Effective communicator and ability to serve as a change agent required;
  • Must be results-driven, with the ability to address roadblocks and meet project deadlines required;
Education
  • Bachelor's degree from an accredited institution in Public Health, Health Information Technology, Informatics, Nursing or a related field required;
  • Master's degree preferred;

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