Client Experience Liaison
2 weeks ago
Job Title: Client Experience Coordinator
Job Summary:
We are seeking a highly skilled and enthusiastic Client Experience Coordinator to join our team at Gratz Pilates. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences, resolving customer inquiries, and providing world-class support through various channels.
Key Responsibilities:
- Customer Support: Provide timely and effective support to customers through phone, email, and chat, addressing their inquiries with empathy and efficiency.
- Problem Solving: Act as a detective for customer issues, working creatively to resolve challenges related to orders, products, and shipping.
- Order Management: Process and update customer orders, assisting with modifications to product selections and shipping details.
- Shipping Assistance: Keep customers informed with timely updates on shipping status, delivery times, and tracking information.
- Product Expertise: Develop in-depth knowledge of our products and offer detailed information and recommendations to customers.
- Team Collaboration: Partner with Shipping, Sales, and Manufacturing teams to ensure seamless order fulfillment and an exceptional customer experience.
- Customer Satisfaction: Build strong relationships with customers, fostering loyalty through positive and professional interactions.
- Documentation: Maintain accurate records of customer interactions, orders, and feedback to help us continuously improve.
Requirements:
- Excellent verbal and written communication skills.
- Analytical mindset with strong problem-solving abilities.
- Multitasking pro who can juggle tasks in a fast-paced environment.
- Knowledge of QuickBooks and Excel is a plus.
- Enthusiasm for learning and mastering product knowledge.
- A positive attitude and a passion for helping people succeed
Why Gratz Pilates?
- Growth Opportunities: Be part of a team where your ideas and contributions matter.
- Innovative Environment: Work in a place that values creativity and continuous improvement.
- Heritage & Impact: Play a role in maintaining and enhancing the legacy of a globally recognized brand in the Pilates community.
- Great career starter
-
Customer Experience Liaison
4 weeks ago
Philadelphia, Pennsylvania, United States Medtrics Lab LLC Full timeAbout Medtrics Lab LLCMedtrics Lab is a healthcare education SaaS company dedicated to enhancing the operational efficiency of healthcare organizations. Our mission is to empower healthcare providers and administrators with tools that facilitate data management, analysis, and seamless operational workflows.Job SummaryWe are seeking a self-motivated...
-
Customer Experience Liaison
6 days ago
Philadelphia, Pennsylvania, United States Medtrics Lab LLC Full timeCustomer Experience SpecialistMedtrics Lab LLC is a healthcare education SaaS company dedicated to improving the operational efficiency of healthcare organizations. Our mission is to empower healthcare providers and administrators with tools that facilitate data management, analysis, and seamless operational workflows.Key Responsibilities:Act as the primary...
-
Client Services Liaison
3 weeks ago
Philadelphia, Pennsylvania, United States H&P Executive Search Full timeH&P Executive Search is seeking a highly skilled Client Services Associate to join their team. This exciting opportunity will see the successful candidate play a key role in managing and expanding client relationships, particularly within the firm's credit arm.Key Responsibilities:Develop and maintain strong relationships with existing clients.Identify and...
-
Client Support Liaison
3 weeks ago
Philadelphia, Pennsylvania, United States RPI Philadelphia Full timeJob OverviewRPI Philadelphia is seeking a highly motivated and customer-focused Client Support Representative to join our team. As a key member of our client support team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesDevelop and maintain strong relationships with clients through...
-
Case Coordinator/Community Liaison
3 weeks ago
Philadelphia, Pennsylvania, United States Wrapped N Love Home Care LLC Full timeJob Title: Case Coordinator/Community LiaisonWrapped N Love Home Care LLC is seeking a highly skilled and compassionate Case Coordinator/Community Liaison to join our team. As a key member of our care management team, you will be responsible for coordinating and delivering high-quality care services to our clients.Key Responsibilities:Coordinate and manage...
-
Customer Service Liaison
1 month ago
Philadelphia, Pennsylvania, United States Venturi Restoration Full time**Job Summary**Venturi Restoration is seeking a highly skilled Customer Service Liaison to join our team. As a key member of our administration department, this individual will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Field all customer inquiries and requests in a timely and professional...
-
Patient Experience Liaison
3 weeks ago
Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full timePatient Experience CoordinatorPenn Medicine is committed to delivering exceptional patient care and experiences. As a Patient Experience Coordinator, you will play a vital role in ensuring that our patients receive the highest level of care and service.Key Responsibilities:Investigate and respond to patient feedback in a timely and professional...
-
Hospitality Liaison
4 weeks ago
Philadelphia, Pennsylvania, United States Temple University Full timeDeliver Exceptional Guest ExperiencesAs a Guest Services Ambassador at Fox Chase Cancer Center, you will play a vital role in ensuring that every guest receives exceptional customer service. Your primary responsibility will be to serve as the primary liaison for an assigned lobby entrance, providing hospitality and concierge services to guests who enter the...
-
Customer Service Liaison
2 weeks ago
Philadelphia, Pennsylvania, United States RSP Full timeJob DescriptionThe Customer Service Representative / Account Coordinator plays a pivotal role in the success of our customer relationships. This key interface is responsible for the accurate and professional exchange of information on daily business activities between customers and our clients.Essential Duties and Responsibilities:Tracks and expedites all...
-
Customer Relationship Liaison
2 weeks ago
Philadelphia, Pennsylvania, United States Contemporary Staffing Inc Full timeCustomer Relationship CoordinatorContemporary Staffing Solutions is seeking a skilled Customer Relationship Coordinator to join our client for a temporary to hire, hybrid opportunity in Philadelphia, PA. As the Relationship Coordinator, you will serve as a liaison between various health plans to resolve issues related to service delivery, claims processing,...
-
Oncology Industry Liaison Specialist
1 month ago
Philadelphia, Pennsylvania, United States Zachary Piper Solutions Full timeZachary Piper Solutions is currently seeking an Oncology Industry Liaison Specialist for a hybrid opportunity to join a non-profit research group dedicated to saving cancer patients by facilitating access and promoting participation in oncology clinical trials.Key Responsibilities of the Oncology Industry Liaison SpecialistCoordinate activities related to...
-
EMS Liaison Specialist
3 weeks ago
Philadelphia, Pennsylvania, United States Tower Health Full timeJob SummaryWe are seeking a highly skilled EMS Liaison to join our team at Tower Health. As an EMS Liaison, you will play a critical role in the delivery of Emergency Department nursing care, working under the direction and supervision of Registered Nursing Staff.ResponsibilitiesCollaborate with EMS teams to ensure seamless transitions of care for...
-
Healthcare Liaison
6 days ago
Philadelphia, Pennsylvania, United States Jefferson Health Full timeJob SummaryWe are seeking a skilled Community Health Worker to join our team at Jefferson Health. As a Community Health Worker, you will serve as a liaison between community members and healthcare services, providing support and guidance to individuals and families in need.Key ResponsibilitiesBuild and maintain relationships with community members,...
-
Medical Science Liaison Oncology
4 weeks ago
Philadelphia, Pennsylvania, United States Astellas Pharma Inc. Full timeJob Title: Medical Science Liaison OncologyJoin Astellas Pharma Inc. as a Medical Science Liaison Oncology and contribute to the development of innovative treatments for patients with cancer.ResponsibilitiesSupport the Director MSL Team Lead in deploying tactical field plans for engagement with the medical/scientific community and management of overall...
-
Senior Physician Liaison
4 weeks ago
Philadelphia, Pennsylvania, United States Penn Medicine Full timeJob SummaryPenn Medicine is committed to delivering exceptional patient care, advancing medical research, and educating future healthcare leaders. As a Senior Physician Liaison, you will play a critical role in fostering strong relationships between referring physicians, Penn Medicine specialists, and other healthcare stakeholders.Key ResponsibilitiesBuild...
-
Medicaid Liaison
4 weeks ago
Philadelphia, Pennsylvania, United States Genesis HealthCare - Philadelphia, PA Full timeUnlock Your Potential with Genesis HealthCareWe are seeking a highly skilled Medicaid Liaison to join our team at Genesis HealthCare in Philadelphia, PA. As a key member of our financial services team, you will play a critical role in ensuring timely Medicaid payment without gaps in coverage across multiple skilled nursing centers.Key Responsibilities:Meet...
-
Healthcare Liaison
2 weeks ago
Philadelphia, Pennsylvania, United States Corecare Systems Inc Full timeJob SummaryWe are seeking a skilled Patient Navigator to join our team at Corecare Systems Inc. As a Patient Navigator, you will serve as the primary liaison between patients and our program, ensuring a smooth transition into our care.Key Responsibilities:Establish strong relationships with patients to understand their goals and needs.Connect patients to...
-
Medical Science Liaison
6 days ago
Philadelphia, Pennsylvania, United States EVERSANA Full timeJob OverviewEversana is seeking a highly skilled Medical Science Liaison (MSL) to join our team. As a Payer MSL, you will play a critical role in fostering scientific partnerships with key opinion leaders, healthcare practitioners, and payers to support the development and commercialization of innovative therapies.Key ResponsibilitiesDevelop and execute a...
-
Medical Science Liaison
3 weeks ago
Philadelphia, Pennsylvania, United States EVERSANA Full timeJob Title: Payer Medical Science LiaisonJob Summary:We are seeking a highly skilled Payer Medical Science Liaison to join our team at EVERSANA. As a Payer MSL, you will play a critical role in fostering and nurturing scientific partnerships within the relevant scientific communities. Your primary focus will be on field-based scientific exchange, leveraging...
-
Oncology Industry Liaison Specialist
2 weeks ago
Philadelphia, Pennsylvania, United States Piper Companies Full timePiper Companies is seeking an experienced professional to fill the role of Oncology Industry Liaison in a hybrid opportunity in Philadelphia, PA. This position will be part of a non-profit research group dedicated to saving cancer patients by facilitating access and promoting participation in oncology clinical trials.Key Responsibilities:Collaborate with...