Facility Operations Manager

7 days ago


Merced, California, United States Rose International Full time
Job Title: Senior Facility Manager

As a Senior Facility Manager at Rose International, you will be responsible for overseeing the overall performance of the on-site FM Team and Contract Deliverables. This role ensures Customer Satisfaction and financial performance across a broad spectrum of services through the selection of qualified team members and their development, along with people-oriented management of resources.

Key Responsibilities:
  • Manage construction activities, including reviewing drawings and specifications, participating in design meetings, providing best practices, commissioning, construction site evaluations, and inspections.
  • Review and establish required procedures and training personnel to consistently meet and exceed the performance expectations of the Customer in the most safe and cost-effective manner.
  • Provide technical and management direction to maintenance management service contractors.
  • Manage supervisors, including hiring, promotions, recognition, discipline, and performance management. Plan, direct, and monitor performance objectives.
  • Work closely with the Customer to ensure alignment with contract requirements and operational policies.
  • Establish process performance metrics; track, analyze, and report performance in terms of quality, safety, costs, and Customer Satisfaction. Take corrective actions to bring about required change.
  • Select and train all project employees and administer Client policies, procedures, and standards to ensure that Client employees and vendors have the required technical, interpersonal skills, and morale to meet and exceed the expectations of the Customer.
  • Provide timely and effective communications with all employee levels within the project, the Customer's organization, and Client. Build a strong win-win relationship.
  • Serve as a role model, mentor, and valued resource for the Customer and Client.
  • Share process improvements and lessons learned with peers.
  • Lead Customer meetings.
  • Oversee performance reviews for all on-site FM Team members and primary sub-contractors.
  • Manage Contract Compliance requirements.
  • Perform periodic planned and random site 'evaluation inspections' to continuously monitor front-line performance.
  • Monitor results from annual and monthly Customer Satisfaction surveys and implement corrective action as required.
  • Promote a Facility Management Team culture oriented to Customer Satisfaction and Continuous Improvement.

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status, or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/



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