Senior DevOps Engineer
4 weeks ago
84.51° is a retail data science, insights, and media company that helps businesses create personalized experiences for shoppers. We utilize first-party retail data from over 62 million U.S. households to fuel a customer-centric journey. Our team is responsible for the application hosting platforms and end-to-end observability stack.
Responsibilities
Work with engineering leadership to develop and execute goals for improving technology platform offerings and support for migrating between platforms.
Manage day-to-day team work and meetings, cooperating with product owners to execute on goals and OKRs.
Provide problem resolution for referred incidents from the Service Desk and other technology teams via Teams support channels and escalation.
Collaborate within and across DevOps teams to ensure all platform documentation is maintained as functionality changes across our teams.
Collaborate with Engineering teams to ensure infrastructure is meeting the business needs of the organization.
Requirements
4-year degree in a technology-related discipline or equivalent knowledge from work experience (7-10 years in the field with progressive experience in new technologies).
3 or more years' experience providing 2nd and/or 3rd line support in a fast-paced environment.
Ability to solve problems and prioritize against deadlines and goals across several projects.
Ability to communicate work with both technical and business audiences and link technical work back to business value.
Passionate about technology and embracing change.
Technology Specific Requirements
Direct implementation experience of Kubernetes cluster administration and operational concepts.
Direct implementation experience of observability/monitoring tooling and supporting libraries.
Experience operating in a mixed on-premise and cloud environment.
Familiarity with CI/CD workflows and how that interacts with deploying to Kubernetes.
Familiarity with networking in the context of both on-prem and cloud.
Experience identifying and managing cloud-hosted services and self-hosting vs hosted opportunities.
Experience with contract negotiation preferred but not required.
Important Info
This is a hybrid position. Candidates must be able to come into the office on Monday, Tuesday, and Wednesday of each week. We have locations in Cincinnati, OH, Chicago, IL, Deerfield, IL, New York, NY, and Portland, OR. We are not working with staffing firms, consulting companies, or any other 3rd parties on this position. Full-time only. No contracts. No C2C.
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