Financial Aid Technician

5 days ago


Jersey City, New Jersey, United States CCC&TI Full time
Job Summary

We are seeking a highly skilled and detail-oriented Financial Aid Technician to join our team at CCC&TI. As a key member of our financial aid department, you will play a critical role in ensuring the smooth operation of our student aid processing systems.

Key Responsibilities
  • Develop and maintain a wide range of knowledge pertaining to all aspects of student aid, including adherence to federal, state, and institutional regulations.
  • Perform data entry functions related to student financial aid data in various internal and external web-based systems.
  • Assist with student packaging and enrollment verification, including reconciling data between systems.
  • Provide excellent customer service to students, answering general aid office inquiries and assisting aid officers in determining eligibility for types of aid.
  • Monitor and determine student satisfactory academic progress, suggesting alternatives to ineligible students.
  • Assist with certifications of NC Funds on the NC State Educational Assistance website.
  • Provide initial information or instructions regarding steps to request an alternative loan, work-study, or scholarships.
  • Develop an understanding of financial aid processes, including importing data, printing, scanning, sending letter and email communications, and exporting data.
  • Create and maintain student files, confirming and insuring accuracy of student enrollment status, progress, and program eligibility related to federal, state, private, or institutional funds.
Requirements
  • Two years of increasingly responsible administrative or staff experience in financial aid or a related field.
  • Proficiency in MS Office.
  • Associate degree required from an accredited college or university with major course work in business administration, public administration, or a related field preferred.
Working Conditions

This is a full-time, 12-month position, requiring the employee to be on campus or at an approved alternate location for at least thirty-six hours per week, Monday through Thursday, 8:00am-5:00pm, and Friday, 8:00am-12:00pm, including one evening per week till 7:00 PM.

Local travel between the Caldwell campus, Watauga campus, or any off-campus sites may be needed. Out of state travel is limited but may be required for training and conferences.



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