Insurance Services Coordinator

2 weeks ago


Reno, Nevada, United States State Farm Insurance Full time
Job Summary

We are seeking a highly skilled and customer-focused Office Representative to join our team at State Farm Insurance. As an Office Representative, you will play a critical role in providing exceptional customer service, processing insurance policy changes and updates, and collaborating with team members to achieve office goals.

Key Responsibilities
  • Assist customers with their insurance needs and provide personalized service
  • Process insurance policy changes and updates in a timely and accurate manner
  • Handle incoming and outgoing phone calls, responding to customer inquiries and resolving issues
  • Maintain accurate and organized customer files and records
  • Prepare and process insurance quotes and applications
  • Collaborate with team members to achieve office goals and objectives
  • Stay up-to-date on insurance industry trends and regulations
  • Attend training sessions and meetings as required
Requirements
  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Basic computer skills and knowledge of insurance industry software

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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