Maintenance Technician

3 days ago

San Francisco, California, United States Invitation Homes Full time
About the Role

We are seeking a skilled Maintenance Technician to join our team at Invitation Homes. As a key member of our property management team, you will be responsible for performing high-quality maintenance work in our single-family rental homes while providing exceptional customer service to our residents.

Key Responsibilities
  • Complete maintenance service requests across multiple trades, ensuring timely and efficient resolution of issues.
  • Provide outstanding customer service and promote a quality living experience for all residents, responding to their needs and concerns in a professional and courteous manner.
  • Conduct regular ProCare visits in residents' homes to perform proactive maintenance and repairs, identifying potential issues before they become major problems.
  • Educate residents on various maintenance topics, empowering them to take care of their homes and reducing the need for future repairs.
  • Complete general property condition assessments at all property visits, alerting the property management team to any items that require immediate attention.
  • Review and utilize Technician-specific reports to identify opportunities for improvement, enhancing our maintenance processes and procedures.
  • Perform repairs in vacant properties while they are on-the-market or during the turn process, ensuring that our homes are always in excellent condition.
  • Properly use and care for company-supplied tools, materials, and vehicles, maintaining a safe and efficient work environment.
  • Perform other duties as assigned, contributing to the overall success of our team and the company.
Requirements
  • High School diploma or equivalent.
  • Proven experience in residential repairs and maintenance, other building maintenance or related experience.
  • Understanding of residential construction and mechanical systems, with the ability to perform general repairs in areas such as plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor), and appliances.
  • Excellent customer service and interpersonal skills, as well as strong verbal and written communication skills; multi-lingual a plus.
  • Comfortability using mobile devices (i.e. iPad and/or iPhone) and various mobile applications.
  • Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law.
  • The following certifications are preferred but not required: OSHA 10, EPA Certification, Type I and II, HVAC Certification, CPO certification (pool).
  • Ability to be at work on a regular and consistent basis, including weekends and holidays as needed.
  • Ability to provide basic hand and power tools.
  • Ability to perform work that requires frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing.
  • Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned.
What We Offer
  • Competitive pay and an annual bonus program for all associates.
  • Generous paid time off plans, including vacation accrual, sick time, volunteer time, and standard and floating holidays.
  • 401(k) with matching company contributions.
  • Awesome work environment with casual dress.
  • Team events and gatherings.
  • Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.
Compensation and Benefits

To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:

  • Annual bonus program.
  • Health, dental, vision, and life insurance.
  • Long-term and short-term disability insurance.
  • Generous paid time off plans, including vacation accrual, sick time, standard holidays, and floating holidays.
  • 401(k) with company matching contributions.
  • Awesome work environment with casual dress.
  • Team events and gatherings.

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