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Bilingual Enrollment and Partnership Development Officer

2 months ago

Saratoga Springs, New York, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled and bilingual professional to join our team as a Bilingual Enrollment and Partnership Development Officer. This role will be responsible for managing recruitment outreach for non-degree seeking prospective students and our Spanish Language Program prospects, applicants, and newly accepted students.

Key Responsibilities
  • Develop and implement a recruitment plan to meet application, acceptance, and enrollment targets for the Spanish Language Program.
  • Provide guidance and support to non-degree seeking prospects throughout the prospect to applicant lifecycle.
  • Identify and implement processes to effectively respond to event attendees, walk-ins, phone calls, and CRM leads from prospective students to convert from inquiry to applicant and applicant to accepted student.
  • Plan, participate in, and deliver information sessions to meet the needs of prospective students.
  • Represent the university at conferences and other functions related to enrollment management.
  • Collaborate with the Office of Partnerships in the stewardship of partnerships and the recruitment of students from new and existing partners.
  • Participate in recruitment travel as needed, representing the university at college and career fairs and partnership information sessions, and conducting on-site and virtual presentations for prospective students and/or advisors.
  • Maintain telephone and electronic contact and initiate correspondence with potential new partners and other key connections.
  • Utilize enrollment data to evaluate and adjust the recruitment plan on an ongoing basis.
  • Schedule recruitment team meetings with regional partners across the Office of Enrollment Management.
  • Secure new inquiries by directly asking phone and in-person contacts about referrals of others to contact that may be interested in the university.
  • Provide Spanish language translation assistance to the Recruitment team.
Requirements
  • Bachelor's degree from an accredited college or university.
  • Valid driver's license.
  • Bilingual and biliterate in Spanish and English.
  • Demonstrated proficiency in oral and written communication skills.
  • Effective listening, probing, and assessment skills.
  • Experience working with data to analyze and evaluate outcomes.
  • Experience working with a diverse student population.
  • Demonstrated ability to collaborate in a team-driven environment.
Preferred Qualifications
  • Master's degree.
  • A minimum of two years of experience in higher education, business, or non-profit; related to marketing, communications, recruitment, admissions, development, or student affairs.
  • Experience in adult and non-traditional education.
  • Experience with CRM and other data management tools.
  • Prior knowledge of and experience in working with bilingual and emergent bilingual learners, particularly in online settings.
  • Prior experience working effectively with faculty, staff, and students from diverse linguistic, cultural, and socioeconomic backgrounds.