Site Operations Manager

4 weeks ago

Washington, Washington, D.C., United States Innovative Emergency Management Full time

Job Summary:

IEM is seeking a highly skilled Site Operations Manager to support our Washington DC Migrant sheltering operations. The ideal candidate will have experience in managing site operations and creating a safe, healthy, and structured environment for eligible migrants.

Key Responsibilities:

  • Manage site operations at the TAM and serve as a point of oversight for creating a safe, healthy, and structured environment for eligible migrants.
  • Meet with OMS staff on a weekly basis and provide written progress reports based on metrics.
  • Ensure all supporting client data is captured as directed by the District to support all cost recovery efforts and District reporting.
  • Confirm that all unusual incidents are reported to Office of Migrant Services staff and Operations as specified in this agreement or as required by the District.
  • Identify training needs and assist with training for staff.
  • Uphold Office of Migrant Services standards of conduct, policies, and procedures at all times.
  • Coordinate and conduct meetings/trainings with new staff to explain the available services, operational tempo, site partners, and performance expectations.
  • Analyze and ensure facility operating plans and reports are updated daily and monthly.

Requirements:

  • Bilingual English and Spanish - written and verbal.
  • Two (2) years of humanitarian or migrant operations experience and progressive supervisory responsibility, including management of intake and/or shelter services.
  • Two (2) years of direct management experience in temporary housing facility operations and reception services.
  • Understanding that this role is not a permanent position and will last the extent of the current project or on other similar/like projects if they arise.
  • This position will require work to be conducted onsite and may require work on weekends or in excess of 40 hours per week.
  • Professional Registration or Certification including Project Management Professional.
  • Four years of humanitarian or migrant-support related experience.

About IEM:

IEM is a woman-owned company in Emergency Management that embraces teamwork, collaboration, flexible performance, actionable solutions, and integrity/ethics. We believe in the greater good and are committed to attracting those who have excellent technical skills, creative minds, and innovative ideas to keep propelling us forward.

We are an equal opportunity employer:

We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

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