Customer Service Director

4 weeks ago


Tacoma, Washington, United States All Ways Caring HomeCare Full time
Customer Service Manager

We are seeking a highly motivated and experienced Customer Service Manager to join our team at All Ways Caring HomeCare. As a key member of our management team, you will be responsible for ensuring the highest level of customer satisfaction and quality care for our clients.



Key Responsibilities

  • Oversee the delivery of quality care and services to clients
  • Supervise and develop a team of caregivers to ensure exceptional customer service
  • Manage client relationships and resolve any issues or concerns
  • Collaborate with referral partners and payor sources to ensure seamless service delivery
  • Ensure accurate and timely documentation and record-keeping


Requirements

  • Associate or bachelor's degree in business, nursing, or related field
  • Minimum 2 years of experience in customer service or management
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team


About All Ways Caring HomeCare

All Ways Caring HomeCare is a leading provider of home care services, dedicated to delivering high-quality, compassionate care to individuals in need. We are committed to making a positive impact in the lives of our clients and their families.



What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance


We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.



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