Customer Service Associate
3 days ago
LendNation is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an entry-level position with great potential for growth and development.
Key Responsibilities:- Process cash transactions for customers
- Initiate customer loans
- Communicate with customers regarding past due payments
- Work rotating shifts, including some Saturdays, with Sundays off
- Excellent customer service skills
- Cash handling experience
- Ability to operate computers and standard office equipment
- Safe and reliable transportation, valid driver's license, and auto insurance
- Ability to work with minimal supervision
- Reliable attendance
- Must be at least 18 years old
- Must have proof of eligibility to work in the United States
- Monthly bonus program
- Steady hours, paid time off, and paid holidays
We offer a comprehensive benefits package, including 401(k), dental insurance, employee assistance program, health insurance, health savings account, life insurance, paid time off, referral program, and vision insurance, available to full-time employees after varying lengths of employment.
About QCHI (LendNation):
QCHI is a leading provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With over 30 years of experience, we have grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers underserved by traditional banking institutions.
We operate in the specialty finance industry, providing services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
Our mission is to provide consumers with easy and hassle-free access to a variety of short-term loans, as well as additional services such as check cashing and bill pay.
We are committed to innovation, technology, and product development to meet the evolving needs of our customers.
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