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Laboratory Support Specialist

2 months ago

Gilbert, Arizona, United States Sonora Quest Full time
Job Title: Laboratory Support Specialist

Job Summary:

This role provides administrative support to onsite department leadership in the Surgical Pathology-Gateway department. The successful candidate will utilize organizational and communication skills to interact with physicians, pathologists, clients, and employees while prioritizing and completing patient case responsibilities.

Key Responsibilities:

  1. Manage information and communication flow via telephone, electronic mail, and interaction with departments, operations, leadership, medical staff, and outside vendors. Coordinate and follow through on requests requiring problem-solving with highly confidential, sensitive, time-sensitive, and complex decision-making calls and questions with a high degree of accuracy.
  2. Understand the complexity of the material loan process, including the legal and liability ramifications. Prepare and send specimens for outside consults or testing and process material loan requests; receive and process incoming slides for testing or pathologist review and follow up. Track and troubleshoot outstanding laboratory/surgical pathology results. Maintain required databases for tracking all materials.
  3. Prepare, collate, and distribute data for quality and regulatory needs, including but not limited to; legal holds, laboratory certification records, hospital and system committee requirements. Prepare slides and other necessary information for hospital tumor board presentations, quality assurance activities, and initiatives.
  4. Support timekeeping information for department, working with management and employees to ensure timely and accurate MyTime edits, MyTime sign-off, and historical adjustments.

Requirements:

  • High School diploma or equivalent.
  • Five (5) years' total experience in either laboratory or administrative support in a hospital or health care related setting.

Preferred Qualifications:

  • Associate degree.
  • Knowledge of medical terminology.
  • Prior experience supporting mid-level (or higher) management or physicians.
  • Additional related education and/or experience.

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