Risk Management Director

Job Title:

Director, Operations and Risk

Job Summary:

The University System of Georgia (USG) is seeking a highly skilled Director of Operations and Risk to lead its Enterprise Risk Management (ERM) program. This position will provide day-to-day oversight and management of the ERM program, directing, developing, implementing, and leading the program to visualize, assess, and manage major risks that may adversely impact the attainment of key organizational objectives.

Responsibilities:

• Manage an effective System-wide ERM program, including developing mechanisms to identify, assess, monitor, report, and mitigate risks.
• Plan, direct, oversee, and coordinate the day-to-day activities of the University System Office (USO) ERM program and assist USO administrators in maintaining the USO risk management frameworks and procedures.
• Coordinate and oversee an institution-wide approach to ERM by all USG institutions and ensure that risk management efforts are focused on supporting the institution's mission and objectives.
• Coordinate directly with each institution's risk management policy coordinator to ensure the effective management of risk at the institutional level.
• Coordinate groups and committees at institutions and the system office to find solutions to newly identified risk management issues; lead projects with state, regional, and national implications.
• Design key risk indicators and risk response strategies and assist in designing System-wide reports concerning identified risks.
• Integrate risks and USG strategic objectives to provide recommendations addressing policy, procedures, strategy, resource allocation, and other risk mitigation strategies.
• Lead the core traditional risk management program for the USG, i.e., the Comprehensive Loss Control Program (CLCP).
• Collaborate with other risk management functions within the System Office and throughout the USG.
• Makes recommendations on improvements to Board policy, USG procedures, and other process improvements impacting USG operations.
• Prepare and submit findings and reports affecting the ERM program.
• Presents recommendations and other reports to senior management and the Board of Regents.
• Communicates and coordinates with outside agencies as needed to represent the ERM program and the USG, to include regular interaction with the Georgia Department of Administrative Services (DOAS).
• Provides direction and advice to USG and USO departments on all matters related to state insurance programs, including property, fidelity, aviation, liability, workers' compensation, etc.
• Provide direction and support on property control policies, procedures, and processes.
• Partner with and cultivate relationships with key strategic stakeholders to lead in developing and implementing standards, processes, programs, and best practices related to risk management.
• Create awareness and conduct training surrounding risks and mitigation efforts.
• Performs special projects and assignments as assigned by the Assistant Vice Chancellor of Fiscal Affairs Operations, Committee on Internal Audit, Risk, and Compliance, and/or other senior management.
• Further develop and strengthen a relatively new program in a complex internal and external environment.
• Position involves significant and frequent interaction with USG Presidents, USG Chief Business Officers, and other USG senior staff, including the ERM Coordinators.
• The position will provide guidance, advice, and counsel to the Chief Audit Officer and other senior staff and managers as an input to the USG audit risk assessment process.
• Manages the performance measurement of the risk management support function and evaluates the quality of services provided through review of reports and statistical data and through communications with stakeholders.
• Travel to various USG institutions and other offsite meeting locations.

Requirements:

• Master's degree in Finance, Accounting, Risk Management, Business, or related field.
• Over three years of directly related program management experience.
• Experience preferably in Higher Education operations.
• Professional license, certification, or designation or graduate degree related to or demonstrating competency in ERM.
• Excellent communication, organizational, and problem-solving skills.
• Strong work ethic and ability to multi-task.
• Understanding of ERM frameworks and its application to organizational operations and governance.

Preferred Qualifications:

• 8-10 years job-related experience.
• Two or more Certifications or licenses preferred.

Knowledge, Skills, & Abilities:

• Advanced knowledge of risk management, business continuity, insurance, and the claims process.
• Knowledge of federal and state laws, rules, and regulations impacting higher education.
• Knowledge of process improvement theories and practices.
• Knowledge of best practices in higher education management.
• Knowledge of computers and job-related software programs.
• Great attention to detail.
• Ability to provide supervision and direction.
• Skill in written communication to executive and subject matter experts.
• Skill in collaborating with multiple constituents.
• Skill in decision making and problem solving.
• Skill in interpersonal relations and in dealing with the public.
• Skill in oral and written communication.
• Ability to respond diplomatically to sensitive and critical issues.
• Ability to effectively multi-task.
• Ability to learn and become the Administrator of Wdesk, the USG ERM software.

Contact Information:

For technical support, please contact OneUSG Connect Support by phone at (877) 251.2644, or by email at sscsupport@ssc.usg.edu.

USG Core Values:

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment:

Offers of employment are subject to federal and state laws, as well as the statutes, rules, and regulations of this institution, and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG). These Bylaws and Policies are available for inspection upon request.

Equal Employment Opportunity:

The University System Office is an equal employment, equal access, and equal educational opportunity, and affirmative action institution. It is the policy of the University System Office to recruit, hire, train, promote, and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity, or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).

For questions or more detailed information regarding this policy, please contact the University System Office Human Resources at 404.962.3242. Individuals requiring disability-related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.

Background Check:

Offers of employment are subject to a background investigation, including criminal records history, to determine eligibility for employment. Additionally, credentials and employment history stated in your application materials are also subject to verification.

For certain positions, a satisfactory credit check, MVR, or other relevant investigations may also be conducted. The University System Office holds the sole discretion in assessing eligibility for employment.

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