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Patient Care Associate
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Patient Care Associate
2 months ago
We are seeking a skilled and compassionate Patient Care Associate to join our Inpatient, Float Pool team at UMass Memorial Health. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support.
Key Responsibilities- Provide clear and timely communication to the RN regarding patient observations and changes.
- Participate in maintaining a safe environment and utilize interventions to de-escalate patients.
- Assist patients with daily living activities, such as personal hygiene, ambulation, meals, and nourishment.
- Assist with moving, lifting, positioning, and transporting patients using proper safety techniques and body mechanics.
- Perform patient safety checks, utilize fall prevention alternative devices/strategies, and follow Restraint Policy standards when caring for restrained patients.
- Take and record vital signs, measure and record patients' weights and heights, and perform EKGs, Point of Care (POC) tests, and bladder scanning.
- Collect, label, and prepare specimens for transport to the lab and perform other selected unit-specific procedures.
- Assist RN/Licensed Independent Practitioner with treatments and procedures by preparing patients, obtaining equipment and supplies, helping to position patients, providing emotional support, and cleaning up equipment and supplies.
- Observe, measure, record oral food and fluid intake, refill tube feeding bags as directed, and empty and record output from various sources.
- Assist with patient admissions, transfers, and discharge procedures.
- Replenish patient and unit supplies and equipment.
- Answer the telephone using appropriate telephone etiquette, take and relay messages, and utilize intra-departmental communication systems.
- Comply with center-wide policies, nursing department, and unit-based policies, procedures, and guidelines.
- Attend staff meetings and in-service programs as required or directed.
- Participate in unit-based quality improvement initiatives and demonstrate use of Quality Improvement in daily operations.
- Minimum of a high school education or GED.
- Current Basic Life Support or Heart Saver certification.
- Demonstrated clinical experience doing similar work in a clinical setting or other certification required.
- Ability to read, write, and communicate in English in a clear and concise manner.
- Strong interpersonal skills to gather information from individuals, build relationships, and provide exceptional service to patients.
- Proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed.
- Ability to remain calm when under stress or in emergency situations.
At UMass Memorial Health, we are committed to providing exceptional patient care and support. Our team of healthcare professionals is dedicated to making a positive impact in the lives of our patients and their families. We are an equal opportunity employer and welcome applications from individuals with varied experiences, perspectives, and backgrounds.
