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Volunteer Coordinator

2 months ago


West Seneca, United States Hearts for the Homeless Full time
Job Title: Volunteer and Outreach Coordinator

Hearts for the Homeless is seeking a highly motivated and organized Volunteer and Outreach Coordinator to join our team. The successful candidate will be responsible for overseeing the daily operations of our outreach programs, including the thrift store, can and bottle redemption center, and cafe located on our Buffalo campus.

Key Responsibilities:
  • Maintain the established processes and success of outreach programs
  • Recruit, train, and lead a team of volunteers to ensure efficient operations and excellent customer service
  • Create and publish weekly staff schedules and review and approve time cards
  • Coordinate and attend monthly team meetings and ensure all marketing materials are submitted monthly
  • Maintain digital volunteer calendar and available slots based on ministry needs
  • Monitor and evaluate staff and volunteer performance and satisfaction
  • Implement volunteer appreciation events and recognition programs
  • Manage inventory, donations, and sales for the Buffalo Campus Thrift Store
  • Implement strategies to increase sales, donations, and community engagement specific to the Buffalo campus
  • Coordinate can and bottle recycling processes and oversee the operations of the commercial kitchen, mobile soup kitchen, and all food pantries
  • Collaborate with Hearts staff and community partners for outreach program awareness and growth
Requirements:
  • Associates Degree preferred
  • 2 to 5 years of coordinating volunteers and 2 to 5 years of retail or related experience
  • Strong leadership and communication skills
  • Passion for serving the community and empowering others
  • Experience in retail, food service, recycling, or social service industries
  • Prior roles requiring critical thinking and problem-solving skills
  • Excellent driving record and valid driver's license
Benefits:
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Vision insurance
  • 401K

We offer a competitive salary of $20.00 to $22.00 per hour and a comprehensive benefits package. If you are a motivated and organized individual who is passionate about serving the community, we encourage you to apply for this exciting opportunity.