Youth Outreach Coordinator

2 days ago


West Chester, Pennsylvania, United States Access Full time
Job Title: Youth Outreach Coordinator

We are seeking a highly motivated and compassionate Youth Outreach Coordinator to join our team at Access Services. As a key member of our team, you will play a vital role in supporting the mental health and well-being of teenagers in Chester County.

Job Summary:

The Youth Outreach Coordinator will be responsible for leading and growing our Teen Talk Line in Chester County, providing support and resources to teenagers in need. This is a full-time position that requires a strong ability to work independently and as part of a team, with a focus on providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Provide active listening and support to individuals calling or texting in, and provide referrals and community resources as needed.
  • Lead presentations to schools and community groups as a professional representative of Access Services.
  • Assist with managing social media accounts to promote Teen Talk Lines.
  • Ensure the best care is given to each individual who calls or texts Teen Talk Lines, including making outreach calls, completing risk assessments, and overseeing electronic health records.
  • Provide overall coordination, organization, and daily operational oversight of the Teen Talk Lines, in partnership with leadership staff.
  • Assist leadership team with recruiting, and training of volunteers.
Requirements and Qualifications:
  • High school diploma or GED required; Bachelor's degree in a related field preferred.
  • Certified Peer Specialist certification, or willingness to complete within the first 6 months of work.
  • One year of experience working with teenagers in a behavioral health setting required, and a history of personal lived experience with mental health.
Benefits:

We offer a comprehensive benefits package, including health, vision, and dental insurance, as well as a 401(k) program and tuition reimbursement. Our team is committed to providing a supportive and inclusive work environment, and we offer opportunities for professional growth and development.

If you are passionate about supporting the mental health and well-being of teenagers, and have a strong ability to work independently and as part of a team, we encourage you to apply for this exciting opportunity.



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