Guest Services Associate

7 days ago


Glendale, California, United States National Health Foundation Full time
Job Title: Guest Services Associate

At National Health Foundation, we are seeking a highly skilled and compassionate Guest Services Associate to join our team. As a Guest Services Associate, you will play a vital role in providing a safe, healthy, and hospitable environment for our guests.

Responsibilities:
  • Ensure the safety and security of our recuperative care facility.
  • Respond to guest requests and provide exceptional customer service.
  • Perform daily room checks to ensure a clean and comfortable environment.
  • Develop rapport with guests and gather feedback to improve our services.
  • Facilitate and monitor guest meals and kitchen duties.
  • Respond to and resolve guest concerns in a professional and empathetic manner.
  • Attend all scheduled meetings and training sessions.
  • Execute recreational activities as assigned.
Requirements:
  • High School Diploma or equivalent required.
  • Minimum 2 years of experience in a healthcare or recuperative care environment (preferred).
  • Ability to work a schedule with five (5) eight (8) hour shifts.
  • Valid CA driver's license.
  • Current CPR and First Aid certification.
  • Excellent oral and written communication skills.
  • Ability to communicate effectively with all levels of staff, guests, and visitors.
Physical Requirements:

The duties of this position require frequent standing and walking. The employee will frequently bend, stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds.

National Health Foundation is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are passionate about providing exceptional care and service to others, we encourage you to apply for this exciting opportunity.



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