Guest Services Associate
7 days ago
At National Health Foundation, we are seeking a highly skilled and compassionate Guest Services Associate to join our team. As a Guest Services Associate, you will play a vital role in providing a safe, healthy, and hospitable environment for our guests.
Responsibilities:- Ensure the safety and security of our recuperative care facility.
- Respond to guest requests and provide exceptional customer service.
- Perform daily room checks to ensure a clean and comfortable environment.
- Develop rapport with guests and gather feedback to improve our services.
- Facilitate and monitor guest meals and kitchen duties.
- Respond to and resolve guest concerns in a professional and empathetic manner.
- Attend all scheduled meetings and training sessions.
- Execute recreational activities as assigned.
- High School Diploma or equivalent required.
- Minimum 2 years of experience in a healthcare or recuperative care environment (preferred).
- Ability to work a schedule with five (5) eight (8) hour shifts.
- Valid CA driver's license.
- Current CPR and First Aid certification.
- Excellent oral and written communication skills.
- Ability to communicate effectively with all levels of staff, guests, and visitors.
The duties of this position require frequent standing and walking. The employee will frequently bend, stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds.
National Health Foundation is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are passionate about providing exceptional care and service to others, we encourage you to apply for this exciting opportunity.
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