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Clinical Support Associate

3 months ago


Cary, North Carolina, United States MAKO Medical Full time

Position Overview:

As a vital member of our healthcare team, you will be responsible for ensuring the accurate collection and processing of patient specimens. Your role will encompass a variety of tasks aimed at maintaining the highest standards of patient care and operational efficiency.

  • Specimen Collection: Execute specimen collection procedures in accordance with established guidelines, including blood draws, drug testing, and the handling of pathology and cytology samples.
  • Data Management: Investigate test and client details, confirm orders, and input data with precision into laboratory systems.
  • Billing and Payments: Manage billing information and transactions while upholding the confidentiality and security of sensitive data.
  • Specimen Processing: Prepare specimens by accurately labeling, centrifuging, and storing them as per testing requirements.
  • Administrative Duties: Carry out clerical responsibilities such as data entry, inventory oversight, and effective communication via phone.
  • Compliance: Follow departmental policies and procedures diligently, ensuring the maintenance of precise phlebotomy records.
  • Continuous Learning: Engage in ongoing training and stay informed about the latest industry practices and techniques.
  • Qualifications: A strong work ethic, proficient phlebotomy skills, adaptability in scheduling, and strict adherence to company policies are essential.

About MAKO Medical:

MAKO Medical is committed to being an Equal Opportunity Employer, focused on delivering exceptional healthcare services. We prioritize transparency, customer satisfaction, and continuous improvement. Join us in our mission to enhance patient care and make a meaningful difference in the community.