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Epic Systems Analyst

2 months ago

Reston, Virginia, United States Pivotal Talent Search Full time

We are seeking several experienced professionals to collaborate on a large-scale implementation project. We are looking to hire full-time, EPIC-certified analysts with expertise in specific areas, including Beacon, Cupid, Hospital Billing, Beaker, and HIM.

This is an opportunity to join a +250-bed hospital with a strong retention rate among the Epic team. The company offers a positive culture, flexibility, professional growth, competitive compensation, and excellent benefits.

Key Responsibilities:

  • Act as the primary support contact for specific Epic applications.
  • Proactively identify and resolve issues that arise within the assigned application, collaborate with other application teams to address cross-functional issues, and utilize a ticket management system to document troubleshooting records from end users and operational leads.
  • Guide the design of workflows, the building and testing of the system, and troubleshoot technical issues related to Epic software.
  • Communicate all application changes, enhancements, and procedures to other Epic application teams.
  • Maintain regular communication with Epic representatives, ensuring alignment and project progress.
  • Work with Epic representatives, internal business partners, and end users to ensure the system meets the organization's business needs.
  • Assist with developing business and operational direction by attending site visits, workflow sessions, and other integrated sessions.
  • You may also participate in the development of end-user training processes and/or curriculum content creation in collaboration with the Education team.
  • Regularly review project status, timelines, and issues with Team Lead and Management, fostering transparent communication and timely resolution of concerns.
  • In conjunction with operational Subject Matter Experts, you will build application-specific workflows or processes for Hospital, Outpatient Departments, Ambulatory Clinics.
  • Complete comprehensive testing cycles, including upgrade, unit, functional, and integration testing.
  • Lead initiatives for system enhancements, including introducing new features, system upgrades and updates, and optimization projects, to guarantee that the system's development aligns with end-user needs and adheres to industry standards and best practices.
  • Adhere to change management protocols for all application changes.
  • Other duties as needed.

Requirements:

  • Requires a high school diploma or GED, Bachelor's preferred.
  • Current Epic Certification(s)/Accreditation(s) in any of the following: Beacon, Cupid, Hospital Billing, Beaker, HIM.
  • Two Years' experience within a healthcare-related clinical environment.
  • Practical knowledge of the process and delivery of patient care services in an acute care facility and/or ambulatory office practice environment.
  • Experience with electronic health record systems analysis, design, build.
  • Epic application implementation, troubleshooting, testing, and support.