Epic Bridges Systems Analyst III

4 weeks ago


Reston, Virginia, United States Atlantic Health System Full time

Job Summary

The Application Systems Analyst III (Interface Analyst) is a critical role within Atlantic Health System's Information Technology Division. This position is responsible for providing interface solutions, integration, implementation, support, and analysis for the organization's interface environment.

This experienced professional will work in a team environment, requiring excellent problem-solving and communication skills, as well as a high level of professionalism.

Key Responsibilities

  • Analysis and Troubleshooting
    • Demonstrate in-depth analysis of workflows, system details, and technical issues associated with the applications supported
    • Analyze new functionality and recommend how it should be used to prioritize and implement requested changes to the system
  • Support and Communication
    • Troubleshoot problems and questions from end users
    • Provide support of daily and ad-hoc requests
    • Interface with key IT, clinical, business, and operations staff to assist in the development of efficient workflows
  • Testing and Innovation
    • Participate in testing system enhancements and perform rigorous testing to deliver high-quality end-user solutions
    • Architect and deliver solution innovation to improve services or to lower costs, operating under deadlines and challenging workloads
  • Documentation and Expertise
    • Solve complex problems and develop solutions to tasks or projects which may be unique, using judgment
    • Construct and maintain clear, concise, and relevant documentation
  • Technical Expertise
    • Develop and support HL7, on Ensemble Interface engine
    • Support Epic systems/bridges
    • Engage expert resources when needed and escalate appropriately
  • Availability and Teamwork
    • Be available to work on an on-call basis for system upgrades, go lives, and departmental needs
    • Design User Cases, Activity, Flowcharts, and Sequence Diagrams
  • Qualifications
    • Bachelor's degree in Healthcare Administration, Public Health, Mathematics, Healthcare Informatics, or Computer Science, or equivalent certification or relevant experience
    • Minimum 5 years in information systems application support and/or technical services. Prior experience in healthcare preferred
    • Experience with Interface application build and configuration
    • Demonstrated comprehensive knowledge of clinical and/or business practices and principles
    • Demonstrated ability to gather information from multiple sources and analyze applicability and appropriateness, and develop an efficient workflow
    • Experience with organizational strategies, business operations, and end-user requirements to develop system design and training projects
    • Excellent interpersonal, communication, leadership, and change management skills to establish and maintain positive and productive working relationships
    • Possess knowledge of basic project management skills
    • Experience with the following office automation tools: Office 365 Suite, Teams, Microsoft Project, Visio, Interface Experience, HL7 2.x, 3.x FHIR, Intersystem – Ensemble, IRIS for Health, Other Interface Engine experience, Cloverleaf or another interface engine, SQL knowledge - a plus, Programming background a strong plus
    • Application Specific certification: Epic Bridges – Required

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