Collections Onboarding Specialist
3 weeks ago
About Us
Stellantis Financial Services US is a leading global mobility player that provides innovative financial services to our customers. We are guided by a clear mission to provide freedom of movement for all through distinctive, appealing, affordable, and sustainable mobility solutions.
Job Summary
This Collections Onboarding Coordinator/Employee Experience Coordinator role involves conducting interviews for front line agents, developing staff through coaching, and managing delinquent account collections. The ideal candidate will have a minimum of 2-year call center training related experience, excellent verbal and written communication skills, and strong analytical and problem-solving skills.
Responsibilities
- Conduct interviews for front line agents
- Develop staff through coaching and performance assessments
- Manage delinquent account collections
Requirements
- Minimum 2-year call center training related experience
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills
What We Offer
We offer a range of benefits to support your career development and well-being, including:
- Competitive salary
- Medical/dental/vision plan
- Matching 401(k)
- Supplemental pay
- Location flexibility
- Casual work environment
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