Collections Onboarding Specialist

3 weeks ago


Addison, Texas, United States Stellantis Financial Services US Full time

About Us

Stellantis Financial Services US is a leading global mobility player that provides innovative financial services to our customers. We are guided by a clear mission to provide freedom of movement for all through distinctive, appealing, affordable, and sustainable mobility solutions.

Job Summary

This Collections Onboarding Coordinator/Employee Experience Coordinator role involves conducting interviews for front line agents, developing staff through coaching, and managing delinquent account collections. The ideal candidate will have a minimum of 2-year call center training related experience, excellent verbal and written communication skills, and strong analytical and problem-solving skills.

Responsibilities

  • Conduct interviews for front line agents
  • Develop staff through coaching and performance assessments
  • Manage delinquent account collections

Requirements

  • Minimum 2-year call center training related experience
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills

What We Offer

We offer a range of benefits to support your career development and well-being, including:

  • Competitive salary
  • Medical/dental/vision plan
  • Matching 401(k)
  • Supplemental pay
  • Location flexibility
  • Casual work environment


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