Collections Specialist

6 days ago


Addison, United States Hunter Hamilton Full time

We have multiple openings for Account Management Specialists to join our growing team If you're someone that believes in the positive impact of continuing education and wants to help students with developing and implementing financial plans that promote student success, this might be the career for you


This role is responsible for assisting in student success through proactive and accurate account assessment and student finance advising. Colleagues will also participate in servicing out of school student accounts, negotiating mutually acceptable payment plans and performing delinquency management on an assigned portfolio of accounts.


Schedule: Mon-Fri 8am-6pm CST schedule (must be flexible for a 40-hour work week between those hours)

Pay: The starting pay range will be between $20-21/hr and we promote career progression opportunities

Employee Benefits: We offer weekly pay, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, career advancement opportunities, and so much more

Work Model: This role will start out remotely but will be transitioning to a hybrid model soon. Must be comfortable working 4 days on-site.


Day in the Life:

  • Analyze each student’s situation in order to develop and implement an individualized financial plan that promotes student success. Continuously evaluates the financial plans throughout the student lifecycle
  • Manage a portfolio of assigned student accounts to ensure payment is received; this may include research, validating data and postings in student ledgers, and/or working with other departments to ensure accuracy of accounts following account(s) through resolution
  • Collect payments on open receivable balances in a timely manner; this includes making outbound phone calls and taking inbound calls as well as responding to emails and Salesforce cases timely
  • Negotiate mutually acceptable payment plans with students in accordance to policy
  • Accountable to reduce reduce delinquency for all assigned accounts to reduce bad debt
  • Demonstrates and communicates current, detailed and accurate knowledge of University policies, Title IV, Military/Veteran’s Affairs, international and state regulations to prospective and current students
  • Assists students to make an informed decision by providing accurate, helpful student finance advice
  • Manages escalated student concerns and resolves issues in a timely manner. Provides exceptional customer care to students by accepting ownership of student finance issues and questions


Keys to Success:

  • High school diploma or equivalent required. Bachelor's degree preferred
  • 1+ years of experience in higher education is a plus
  • Comfortable with MS Office
  • Able to quickly learn new computer systems and databases, craft well-written, compelling messages to students/fellow colleagues, and work in a team and goal-oriented environment
  • A passion for higher education and the desire to help prospective students reach their goals



  • Addison, United States Hunter Hamilton Full time

    We have multiple openings for Account Management Specialists to join our growing team If you're someone that believes in the positive impact of continuing education and wants to help students with developing and implementing financial plans that promote student success, this might be the career for you This role is responsible for assisting in student...

  • Collections Specialist

    23 hours ago


    Addison, United States Hunter Hamilton Full time

    We have multiple openings for Account Management Specialists to join our growing team! If you're someone that believes in the positive impact of continuing education and wants to help students with developing and implementing financial plans that promote student success, this might be the career for you!This role is responsible for assisting in student...


  • Addison, United States Everest Search Partners Full time

    Job DescriptionJob DescriptionWe are seeking an experienced Accounts Receivable Specialist to join our team. The successful candidate will be responsible for maintaining our company's financial records and ensuring timely payment of invoices.Responsibilities:- Manage accounts receivable ledger by monitoring and reconciling customer accounts- Generate and...


  • Addison, Texas, United States Rekor Systems Inc Full time

    Rekor Systems, Inc. is a trusted global authority in the development and implementation of intelligent infrastructure solutions focused on addressing critical challenges across public safety, transportation management, and urban mobility markets.We believe that the intelligent infrastructure industry is at the epicenter of converging forces that will drive...


  • Addison, United States Concentra Full time

    Support Specialist ILocation US-TX-AddisonJob ID 314749Pos. Category Corporate - Information SystemsPos. Type Full TimeOverviewPlease be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process. From our...


  • Addison, United States BioLife Plasma Services Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my...


  • Addison, Texas, United States Behavioral Innovations Full time

    About the RoleIn this role, you will be responsible for coordinating and performing various administrative duties related to provider credentialing and enrollment. This includes interacting extensively with providers, enrollment staff, insurance plans, HR recruitment, clinical departments, and leadership to facilitate provider enrollment and maximize...


  • Addison, Texas, United States snipeHIRE Full time

    Key RequirementsTo excel in this role, you'll need:No less than 5 years of professional Android software development experience.Demonstrated ability to successfully deploy Android apps on the Google Play Store.Familiarity with automated testing tools and frameworks within the Android ecosystem.Proficiency in Java and Kotlin, along with expertise in...


  • Addison, Texas, United States Surgery Partners Full time

    Job Description:Surgery Partners seeks a dedicated and compassionate Registered Nurse to serve as a patient advocate in the pre-operative setting. As a valued member of our healthcare team, you will provide continuity of care designed to meet individual patient needs.Key Responsibilities:Assess patient needs and collaborate with other members of the...


  • Addison, United States National Life Group Full time

    Annuity Case Specialist: The Opportunity to Make a DifferenceFebruary 4th Start Date Please note that we do not offer visa sponsorship for this position. Join our team as an Annuity Case Specialist, where you'll play a key role in delivering exceptional service to our valued partners-agents and agencies. In this role, you will have the unique opportunity to...


  • Addison, Texas, United States Direct Orthopedic Care Full time

    Job OverviewAt Direct Orthopedic Care, we strive to provide exceptional guest experiences. As a Guest Intake Coordinator, you will play a vital role in ensuring our guests receive top-notch service.Duties and ResponsibilitiesAssist current and potential guests, vendors, medical clinics, and other stakeholders with their queries and concerns.Guide guests...


  • Addison, Texas, United States Stellantis Financial Services US Full time

    Overview: Stellantis Financial Services US is a leading provider of financial services to the automotive industry. Our team is dedicated to delivering exceptional customer experiences through innovative solutions.Job Summary: We are seeking an experienced Vehicle Remarketing Coordinator to join our team. The successful candidate will be responsible for...

  • A/P Specialist

    4 days ago


    Addison, United States Tyton Holdings Full time

    Job DescriptionJob DescriptionBenefits:Pay: $59k per year depending on experienceMedical, Dental, and Vision health insurance elections401K Basic Life Insurance, Long Term Disability Insurance, and AD&D Insurance offered at no costWeekly PayPay Card optionOnline pay stub access24-7 office supportJob Overview: Primary focus of this position is to manage...


  • Addison, United States BLR | HCI | CCMI Full time

    Job DescriptionJob DescriptionAt the heart of our company is our people.  People from many different backgrounds with different vantage points, opinions, and experiences.  We strive to continually lead with our IMPACT values and empower our employees to develop their full potential on a team that is passionate about acceptance, inclusivity, and...


  • Addison, Texas, United States Surgery Partners Full time

    About the Role:Surgery Partners is seeking a dedicated and compassionate Registered Nurse to join our Emergency Department team. As an RN in this fast-paced environment, you will have the opportunity to work with patients from diverse backgrounds and age groups, providing individualized care that meets their unique needs.Responsibilities:Assess patient needs...


  • Addison, TX, United States PHP Agency, Inc. Full time

    About PHP Agency, Inc.">As a dynamic and detail-oriented Event Coordinator, you will oversee and facilitate all aspects of meeting planning for PHP Agency, Inc., a national field marketing organization (FMO) headquartered in Texas. With over 27,000 licensed agents nationally in 49 states and Puerto Rico, our team has educated and served over 450,000 American...