Hotel Reception Specialist
6 days ago
This is an exciting opportunity to join our front desk team as a Hotel Reception Specialist at Comfort Inn & Suites in Arlington Heights. In this role, you will be the first point of contact for our guests, handling check-ins, answering queries, and providing exceptional customer service.
You will work closely with other departments to ensure seamless guest experiences, while maintaining accurate records and processing payments efficiently. Previous experience in hospitality or customer-facing roles is a plus, but not essential. What's more important is your ability to deliver top-notch service with a smile
Responsibilities:
- Welcoming guests and ensuring a smooth check-in process.
- Managing guest inquiries and resolving any issues promptly.
- Providing information about the hotel, services, and local area.
- Maintaining accurate records and processing payments efficiently.
What You'll Get:
- A competitive salary range of $18-20 per hour.
- Comprehensive benefits package, including health insurance, paid time off, and employee discounts.
- Ongoing training and career development opportunities.
Requirements:
- High school diploma or equivalent; college degree in hospitality or related field preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work varied shifts, including evenings, weekends, and holidays.
About Comfort Inn & Suites:
We're a leading hotel brand dedicated to delivering exceptional guest experiences. Our welcoming atmosphere, quality amenities, and commitment to customer satisfaction set us apart. Join us and become part of a dynamic team that values excellence, innovation, and teamwork
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