Patient Care Director, Surgical Services Orthopedic Department

4 weeks ago


Allentown, Pennsylvania, United States St. Luke's Hospital Full time
Job Summary

The Patient Care Manager is a key leadership role responsible for the quality, safety, and efficiency of patient care providers in the assigned department(s). This includes functional responsibility for the day-to-day operation of all components of the department(s) and integration into the hospital's network, personnel, and planning, budgeting, marketing, clinical review, and committee structure.

Key Responsibilities
  • Leadership and Management: Assumes 24-hour responsibility/accountability for planning, organizing, and supervising care necessary to assure patient safety and meet the needs of patients served by assigned department(s).
  • Administrative Functions: Performs direct administrative functions for assigned department(s), including personnel management, performance improvement, patient safety, regulatory compliance, programs/services, and physical plant issues.
  • Performance Improvement: Develops, implements, and evaluates short and long-range performance improvement and operational goals and objectives for the department(s).
  • Patient Care: Implements policies, procedures, rules, regulations, and recommended practices to ensure that clinical practice standards are met.
  • Financial Management: Analyzes and responds accordingly to unit-specific performance, outcome, and financial data, and develops capital and operational budgets in collaboration with Finance, hospital, and Service line leadership.
  • Staff Management: Selects, motivates, and retains staff, initiates formal recognition plans, and develops and evaluates staffing based on patient care needs while maintaining costs within budget.
  • Record Keeping: Maintains departmental records for administrative and regulatory purposes.
  • Council and Committee Participation: Facilitates unit-based councils, participates in network councils, leads projects for performance improvement, and organizes monthly staff meetings and committee meetings.
  • Professional Development: Enhances job knowledge by remaining current in trends in the healthcare industry and specialty areas.
  • Collaboration: Works closely with appropriate medical staff leadership and members in the development and attainment of departmental goals.
  • Staff Development: Promotes an environment that fosters inquiry and creative thought, nursing education, development, and application of evidence-based practice initiatives, and maintenance of staffing competencies.
  • Performance Evaluation: Reviews performance of staff, assures staff competency, and initiates remedial actions when appropriate.
Requirements
  • Education: Graduate of a professional nursing program. Registered Nurse with current license to practice in the state of Pennsylvania or seeking licensure through endorsement. Bachelor of Nursing preferred, enrollment in Bachelor of Nursing Program required upon hire or at time of promotion. Master's degree in Nursing to be attained within 5 years.
  • Experience: Minimum of three (3) years clinical experience with demonstrated leadership abilities required. Sound clinical knowledge in area to be managed. Strong interpersonal skills. Demonstrates ability in Human Resources and Financial Resource Management. Current BLS certification. Basic computer skills.

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